Ratings based on 226 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
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Comment from Hotel Management
17 Sep 2024 by The Brion City Hotel Team, Hotel Management
Dear Paloma,Thank you for taking the time to share your feedback and for rating us 4/5. We’re pleased to hear that you had a positive experience at Brion City Hotel.We’re always striving to improve, so if there are any specific areas where you think we could enhance our service or facilities, please let us know. Your insights are incredibly valuable in helping us provide an even better experience for our guests.We look forward to the opportunity of welcoming you back and making your next stay even more enjoyable.Warm regards,
by A verified traveler
Posted 15 Sep 2024
It was located in the heart of the city.
Easy access to everything...short walking distance.
Able to see the fire works from our room and didn't have to go outside.
Everyday I was able to see the bridge opening & closing to allow the ships/boats to pass through.
It's the ideal location.
Comment from Hotel Management
17 Sep 2024 by The Brion City Hotel Team, Hotel Management
Dear Jenise,Thank you for taking the time to leave us a review and for rating us 4/5! We’re delighted to hear that you enjoyed our central location and the unique experiences it offered, like watching the fireworks and the bridge in action from your room.We’re pleased that our location met your expectations and added to your overall experience. If there’s anything specific that we could improve or if you have any suggestions for how we could make your next stay even better, please feel free to let us know.We look forward to welcoming you back to Brion City Hotel and providing you with another memorable stay!Warm regards,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Brion City Hotel, BW Signature Collection, Hotel Management
Dear Sean,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Brion City Hotel, BW Signature Collection
by A verified traveler
Posted 5 Sep 2024
It a nice property but did not like area of people hanging around the hotel it makes it looks unsafe
Comment from Hotel Management
13 Sep 2024 by Brion City Hotel, BW Signature Collection, Hotel Management
Hi Theolinda, thank you for your feedback and for staying at Brion City Hotel. We're glad you liked the property. I’d like to reassure you that we have security on-site from the afternoon until early morning to ensure the safety of our guests. While there may be people walking around the area, rest assured that they generally pose no threat. However, we will still certainly take your concerns into consideration and work on enhancing the overall guest experience. Your safety and comfort are our top priorities, and we hope to welcome you back for an even more enjoyable stay!
by A verified traveler
Posted 3 Sep 2024
Stayed for 1 night so, not much to review. Good location. You can walk to stores nearby in Otrobanda or cross the bridge and go to Punda. There are dining options outside the door or withint walking distance. Hotel is clean. Would stay again.
Comment from Hotel Management
13 Sep 2024 by Brion City Hotel, BW Signature Collection, Hotel Management
Hi Sainara, thank you for choosing Brion City Hotel, even for a short stay! We're happy to hear that you enjoyed our convenient location and the surrounding dining options. It's also great to know that you would stay with us again! We look forward to welcoming you back for a longer visit next time
by A verified traveler from Bonaire
Posted 3 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Brion City Hotel, BW Signature Collection, Hotel Management
Dear Alvin,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,
by A verified traveler
Posted 1 Sep 2024
Honestly such an amazing location! Right in the heart of the city with soooooo many food options! Great staff
Comment from Hotel Management
13 Sep 2024 by Brion City Hotel, BW Signature Collection, Hotel Management
Hi Renee, Thank you so much for your wonderful review! We’re happy to hear you loved our location and enjoyed the variety of food options nearby.Our staff takes great pride in making sure every guest has a fantastic experience, so your kind words mean a lot to us. We hope to welcome you back to Brion City Hotel soon!
by A verified traveler
Posted 23 Aug 2024
My first time staying at this hotel and definitly not the last one.
It was a weekend stay with kids due to transit reasons.
Beautiful and clean room, spacious bathroom (shower set was impressive), friendly/helpfull staff and pool location was perfect.
The room had one of the best view of Emma Bridge day 'n night.
If traveling with kids I would definitly recommend becaus on the side of the hotel there's a play area(on Brion Plein) .
As for the breakfast I expected a little bit more of it but in the end it saves you money but would not recommend to count on it for longer stay.
Comment from Hotel Management
23 Aug 2024 by Brion City Hotel Team, Hotel Management
Hi Kelsey,Thank you so much for your thoughtful review and for rating your stay 4/5! We’re thrilled to hear that you and your kids enjoyed your weekend stay with us, especially the beautiful and clean room, spacious bathroom, and the stunning view of the Emma Bridge.We’re also glad that our staff made a positive impression and that you appreciated the pool location and the play area nearby—perfect for families like yours.We appreciate your feedback regarding the breakfast. While we aim to offer a convenient offerings, we understand your desire for more variety, especially for longer stays. We'll take your comments into consideration as we continually work to enhance our offerings.Thank you for recommending us, and we look forward to welcoming you back on your next visit!Warm regards,
by A verified traveler
Posted 20 Aug 2024
Convenient location
Room wasn't ready at check-in time
Breakfast was very basic & repetitive
Loved the size of our room
Comment from Hotel Management
21 Aug 2024 by Brion City Hotel , Hotel Management
Dear Mrs. Tamara,Thank you for sharing your feedback. We're glad to hear that you appreciated our convenient location and the size of your room.However, we apologize for the inconvenience of your room not being ready at check-in time. We understand how frustrating that can be and will work to improve our readiness for future guests. We also appreciate your comments on the breakfast, and we'll take your feedback into consideration to enhance the variety and quality of our offerings.Thank you again for your input, and we hope to have the opportunity to provide you with a more seamless experience on your next visit.
by A verified traveler
Posted 20 Aug 2024
the location of the hotel was very convenient
Comment from Hotel Management
21 Aug 2024 by Brion City Hotel , Hotel Management
Dear Shayleada,Thank you for your feedback! We’re pleased to hear that you found the hotel's location to be very convenient. We hope it added to the enjoyment of your stay. If there's anything else you'd like to share about your experience, we’d love to hear it. We look forward to welcoming you back in the future!
