Ratings based on 409 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,I'm sorry to hear about your disappointing experience, Alexandra. If you'd like to share more details, I'd be happy to assist you further or help you with any concerns. Your feedback is important to ensure improvements.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for the perfect rating! We’re delighted to hear you had a wonderful experience. We look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Large and Nice rooms, bed was comfy. Everything was clean.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful 5/5 review! We're delighted you enjoyed the large and nice rooms, as well as the clean and comfortable environment. It's great to hear the bed was comfy, ensuring a restful stay. We appreciate your feedback and look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
by A verified traveler from naples
Posted 12 Nov 2024
The room we stayed in was a lot bigger than expected. I liked the sitting room separate from the bedroom, so when I was watching TV it wasn't disturbing those sleeping.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the wonderful 5/5 rating! We’re thrilled to hear you enjoyed the spacious room layout, especially the sitting area separate from the bedroom for added comfort and privacy. It’s fantastic that the setup helped make your stay more enjoyable. We’d love to welcome you back anytime!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
Never opened pool...sliding door off track...curtains falling off...blood stains on comforter...breakfast sucked...bathtub cover was hanging off the spout
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We deeply apologize for the issues you encountered during your stay. Your concerns regarding the pool, room condition, and breakfast are noted, and we will address them with our team. We hope you will consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Great stay
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're thrilled to hear you had a great stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Location was good with plenty of parking space.
Had room 236, a suite, basic but clean and spacious. An old style motel that's been updated.
Probably the most comfortable bed ever in a hotel.
Air con in the room was fantastic.
Bathroom could do with some attention as could some of the outside.
Breakfast is basic.
Lady at check-in chewing gum all the time - not the most welcoming.
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your detailed feedback! We're pleased to hear you enjoyed the spacious suite and found the bed comfortable. We appreciate your comments regarding the bathroom and exterior, as well as the check-in experience, and will address these areas for improvement. We hope to welcome you back for an even better stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Pool was ‘out of order’, breakfast was practically non existant, room smelled musty and of cigarettes, stain on sofa, property had trash all around it. Apparently someone had a dog in there at some point and locked the poor thing in the bathroom as there were dig marks all over the door. Sadly this hotel is very seedy. Can’t get over the fact that there were any good reviews at all. No carpet on the floors so if you’re on the bottom floor you will be listening to footsteps above you. I try not to write bad reviews but managment apparently isn’t putting an effort out to make this place more guest friendly.
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your concerns. We're sorry to hear your experience fell far short of expectations. Issues with odor, cleanliness, and upkeep, along with the unavailable pool and breakfast, certainly don’t reflect our standards. We are committed to addressing these matters to ensure a more comfortable stay for our future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
Clean rooms but outside door noisy with people going in and out
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you found the rooms clean. We apologize for the noise from the outside door, as we understand it can affect your stay. Your comments are valuable to us, and we’ll work to improve this issue. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Very clean room and furniture/bedding. Fine for a value-based property.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you found your room clean and well-maintained. It’s great to know that our value-based offerings met your expectations. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager
