Ratings based on 93 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
The property owner was lovely and responded to any questions we had! Very accommodating - we are looking forward to returning next year.
by A verified traveler
Posted 18 Aug 2024
by A verified traveler
Posted 5 Aug 2024
by A verified traveler from Essex
Posted 4 Aug 2024
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Room was clean and inviting. Sue was very nice and knowledgeable about surrounding area. Place was within walking distance from beach. We visit a couple times a year and Crystal Beach will be our first pick to check for availability
by A verified traveler
Posted 6 Jun 2024
Sue was lovely, she made us feel at home. The pool and hanging out area was good to catch some sun. Walkable distance to the beach and Wildwoods sign. VERY clean. There is a grill that can be used if you want. I will definitely be staying there again. Oh and there is parking!
Comment from Hotel Management
6 Jun 2024 by Sue, Hotel Management
Thank you so much for your review. It was a pleasure to have you as a guest at the Crystal Beach. You are always welcome back to your home at the beach... at the Crystal Beach! See you soon!
by A verified traveler
Posted 27 May 2024
Excellent experience! Clean rooms and a friendly environment within walking distance of the beach and a variety of restaurants.
The associate at the front desk was AMAZING! She offered excellent customer service and recommendations, which we greatly appreciated.
We will be back for the customer service alone!
Comment from Hotel Management
6 Jun 2024 by Alexis, Hotel Management
Thank you so much for your review. It was a pleasure to have you as a guest at the Crystal Beach. You are always welcome back to your home at the beach... at the Crystal Beach! Hope to see you soon...Call us!
by A verified traveler
Horrible experience
Posted 9 Sep 2023 on HotelsI was issued, by Hotel.com, a reference number that entailed a full refund to myself from this merchant and I have not yet received my credit. It’s been a while and the lady said to Hotels.com the charge is being reversed and it has not.
Comment from Hotel Management
17 Nov 2023 by Julie, Hotel Management
You actually did not stay at our property. Instead, you opted to walk in front of customers waiting in line to demand a spot for your sports car. Then after the front desk person asked you nicely to please wait your turn. You instead chose to create a scene and used foul language and attempted to assault the front desk clerk. We asked you to leave the property quietly. You made the reservation the same day as your arrival and were fully aware of the same day reservation refund policy. You also did the same to neighboring hotels for which we are well aware of. No refund was due in your situation and we also refrained from calling law enforcement.
