Ratings based on 1,329 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Location was good, sink clogged/slow drain, was an older property than what was pictured in Expedia booking photos…fridge didn’t work, tv was out, ac/heating unit was so loud and rattling I couldn’t sleep so had to turn it off, nothing spectacular about the space and nothing particularly bad.
Comment from Hotel Management
10 Jan 2025 by mb, Hotel Management
Hi, we're truly sorry to hear about your experience with the during your stay. We strive to provide a comfortable environment for our guests, and it's disappointing to learn that we fell short. Your feedback is invaluable and will help us improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
by A verified traveler from Tumwater
Posted 10 Jan 2025
The property was good, my only complaint is the overwhelming smell throughout the property. I suspect it to be Fabreeze, causing my asthma to flare
Comment from Hotel Management
10 Jan 2025 by mb, Hotel Management
We appreciate your feedback and are glad to hear that overall your stay was good. . Your comments are valuable to us, and we hope to have the opportunity to welcome you back for an improved experience. Thank you
by A verified traveler
Posted 7 Jan 2025
Location was good
Comment from Hotel Management
8 Jan 2025 by mb, Hotel Management
Thank you for your review and we wish you safe and happy travels ahead!
by A verified traveler
Posted 4 Jan 2025
Good location
Comment from Hotel Management
7 Jan 2025 by mb, Hotel Management
Thank you for choosing to stay at Hotel 116, a Coast Hotel. We appreciate your 5/5 rating. We take great pride in exceeding our guests’ expectations, and I’m glad we accomplished just that. We look forward to welcoming you back soon. In the meantime, best wishes for healthy and safe travels ahead.
by A verified traveler from Bonney Lake
Posted 4 Jan 2025
Good convenience place
Comment from Hotel Management
7 Jan 2025 by mb, Hotel Management
It seems we fell a little short of being completely awesome. What could we change or improve upon to receive a five-star rating in the future? Please tell us what you loved and what we can do to make your next stay stellar
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
7 Jan 2025 by mb, Hotel Management
Thank you so much for your 5/5 review! We are so happy to hear you enjoyed your stay with us! We hope you have safe travels and see you again soon!
by A verified traveler
Posted 30 Dec 2024
This is my go-to hotel for business trips. Quiet, convenient, surprisingly walkable to many places to eat or shop, and the price is always great compared to the competition. Bathrooms have obnoxiously loud fans that come on with the lights and I haven't found a pillow there that I like, otherwise happy.
Comment from Hotel Management
31 Dec 2024 by mb, Hotel Management
Thank you for your review and we are happy you are enjoying our hotel for the most part. I will relay your feedback to housekeeping and maintenance about the fan and pillow issues. Safe and happy travels!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by mb, Hotel Management
Thank you for choosing to stay at Hotel 116, a Coast Hotel. We appreciate your 5/5 rating. We take great pride in exceeding our guests’ expectations, and I’m glad we accomplished just that. We look forward to welcoming you back soon. In the meantime, best wishes for healthy and safe travels ahead.
by A verified traveler
Posted 29 Dec 2024
It is one of the worst hotels in downtown Bellevue. The only good thing is its proximity to the downtown. The hotel only looks modern from the outside. The rooms are pretty dated and smell funny. I wouldn't select this hotel in the future.
Comment from Hotel Management
30 Dec 2024 by mb, Hotel Management
Thank you for your review. Although it is difficult to hear negative feedback about your stay with us, your review is invaluable to us so we can be aware of where to make improvements on our product.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by mb, Hotel Management
Thank you for choosing to stay at Hotel 116, a Coast Hotel. We appreciate your 5/5 rating. We take great pride in exceeding our guests’ expectations, and I’m glad we accomplished just that. We look forward to welcoming you back soon. In the meantime, best wishes for healthy and safe travels ahead.
