Ratings based on 374 Verified Reviews

3.8 out of 5
88% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Was a decent stay with friendly staff and close to shops and to the people i went to see.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
1 out of 5
by A verified traveler

Posted 15 Nov 2024
A very tired hotel that used to be a premier inn. The entire property is lacking in its up keep, the room I was given had mold in the bathroom and in the bedroom. Carpets need a deep clean or replacement, mattress also needs replacing. I would suggest if you need to find a place in this budget use newburgh. That’s where I moved to. Much nicer, clean and looks like they have had it cleaned up
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Easy to find , quite location , staff friendly, room comfortable , good food in the Mount Inn.
3 out of 5
by A verified traveler

Posted 17 Oct 2024
It had a bed… best I can say.
3 out of 5
by A verified traveler

Posted 29 Sep 2024
Clean & ok but in urgent need of refurbishment.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Food, staff, accommodation, grounds all excellent, a very pleasurable stay.
2 out of 5
by A verified traveler

Posted 22 Sep 2024
When we were going down to our room the smell from a chemical air freshener which was trying to mask the smell of damp was horrible. When we went in our room the bathroom had someone’s dirty towel hung up in it and toothpaste spit in the sink. I mentioned it to reception and they just said sorry. The pillows didn’t have pillow protectors on and were stained. I wouldn’t stay here again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024 on Hotels
2 out of 5
by A verified traveler

Posted 17 Sep 2024
Reception unmanned on arrival. No soap in the bathroom on arriva l. Grab rail on bath wall missing, Shower not safe to use. Reception person not worried that Phone number unobtainable previous nighht, stated he had reported it. General condition of The Mount was Run Down and nobody seemed to care..