Ratings based on 475 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Mickael DM, Hotel Management
Dear Gillian, Thank you for taking the time to tell us about your experience at Holiday Inn Express Wigan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Mickael Gaborit
by A verified traveler
Posted 11 Nov 2024
Great location to town centre
Comment from Hotel Management
11 Nov 2024 by Allan, Deputy General Manager, Hotel Management
Hi Raymond, thank you for your feedback. I am really pleased you had a great stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Sophie, Hotel Management
Hi Claire, Thank you so much for your review. We hope to see you again soon. Kind regards,SophieDuty Manager
by A verified traveler
Posted 3 Nov 2024
Staff were excellent, room was soacious expecially the bathroom and well equipped. Food choice was amazing in the restaurant and breakfast was good.
My only gripe were the pillows on the bed, too hard for me
Comment from Hotel Management
4 Nov 2024 by Allan, Deputy General Manager, Hotel Management
Hi Janice, thank you for taking the time to leave us some feedback. I am thrilled you had a good stay. Re: Pillows, there is a pillow menu/card in your room, which tells you of different pillow options available and to let us know and staff will happily provide your preferred type of pillow. We look forward to welcoming you back again soon.
by A verified traveler
Posted 28 Oct 2024
Great service fr3 staff
Comment from Hotel Management
28 Oct 2024 by Mickael, Hotel Management
Dear Paul, Thank you for taking the time to tell us about your experience at Holiday Inn Express Wigan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Mickael Gaborit
by A verified traveler
Posted 27 Oct 2024
Great value for money
Comment from Hotel Management
28 Oct 2024 by Mickael, Hotel Management
Dear Michael, Thank you for taking the time to tell us about your experience at Holiday Inn Express Wigan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Mickael Gaborit
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Allan, Deputy General Manager, Hotel Management
Hi Mark, thank you for your feedback, I am glad you had a great stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 31 Aug 2024
Overall everything we expected was confirmed from when we arrived to our departure, good experience, well done. 😊
Comment from Hotel Management
3 Sep 2024 by Mickael DM, Hotel Management
Dear Graham, Thank you for taking the time to tell us about your experience at Holiday Inn Express WIGAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Mickael Gaborit
by A verified traveler
Posted 22 Aug 2024 on Hotels
For a one night break in journey stop it was fine. Close to industrial area and out of town but served its purpose.
Comment from Hotel Management
24 Aug 2024 by Mickael, Hotel Management
Dear Wemdy, Thank you for taking the time to tell us about your experience at Holiday Inn Express WIGAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Mickael Gaborit
by A verified traveler
Five stars
Posted 22 Aug 2024 on HotelsLovely friendly hotel. Great food, continental breakfast included. Stuart and Maria are stars!
Comment from Hotel Management
22 Aug 2024 by Allan, Deputy General Manager, Hotel Management
Thank you Tessa for your feedback. I will pass on your lovely comments to Stuart and Maria. We look forward to welcoming you back again soon. Kind regards, Allan.
