Ratings based on 1,737 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Exceeded all expectations- already planning our return. Incredible location, easy, quick and cheap access to airport; trams and UTrains to get around the city and walkable to local restaurants, shops and landmarks. Room was great size and spotless. Very comfortable, enough plug outlets/lighting options/free wifi and use of fridge (handy to have as there is a supermarket across the street to get snacks) or for any required medication. Made use of gym facilities- incredible view overlooking the city, extensive collection of equipment and nice touch including free bottled water. Breakfast had a great selection of tasty items (the bakery selection alone was incredible) very peaceful and runs until 11:30am!!! Perfect if you want a lie-in. And even without all these key details, we’d return thanks to the staff alone! Def recommend as long as they’ll always have enough space for us to return 😉
by A verified traveler from Bathgate
Posted 17 Dec 2024
by A verified traveler from Sicklerville
Posted 16 Dec 2024
It's quaint; literally walking distance to the train station, walkable to a lot of good restaurants and bus tour stops. We enjoyed our stay at Mooons, Vienna!
Comment from Hotel Management
16 Dec 2024 by MOOONS Hotel Team, Hotel Management
Dear Genes, thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We hope that we will welcome you again at any time. Best regards,MOOONS Hotel Vienna
by A verified traveler
Posted 14 Dec 2024
The hotel was very clean, staff were excellent and about 25 minutes easy walk to the centre
Comment from Hotel Management
14 Dec 2024 by Mooons Vienna Reception team, Hotel Management
Dear JohnDear [Reviewer's Name],Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean and that our staff made a positive impression on you. It's great to know that you enjoyed the easy stroll to the centre as well! We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 13 Dec 2024
Great stay. Decent vegetarian breakfast with meat (cold cuts) option. Good selection of breads and pastries. Comfortable bed, compact bathroom with lovely Rituals toiletries. Highly recommended.
Comment from Hotel Management
14 Dec 2024 by Mooons Vienna Reception team, Hotel Management
Dear LeslieThank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our vegetarian breakfast options, as well as the selection of breads and pastries. It’s great to know you found the bed comfortable and enjoyed the Rituals toiletries in the bathroom. Your recommendation means a lot to us, and we can’t wait to welcome you back for another delightful stay!
by A verified traveler
Posted 12 Dec 2024
Perfect for proximity to train station. Welcoming, safe and stylish. Will be staying here again!
Comment from Hotel Management
13 Dec 2024 by MOOONS Team, Hotel Management
Dear Patrice, thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We hope that we will welcome you again at any time. Best regards,MOOONS Hotel Vienna
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by MOOONS Vienna Team, Hotel Management
Dear GuestThank you for being our guests and for your nice review.We really hope to see you again.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by MOOONS Vienna Team, Hotel Management
Dear RoseannaThank you for being our guests and for your review.Unfortunately, we were not able to satisfy you with our service this time, and we hope you will give us another chance to do so.We really hope to see you again.
by A verified traveler
Posted 7 Dec 2024
Staff at the front desk are very helpful. Two complimentary welcome refreshment drinks are a plus. The young chef was so nice in offering us some bread and dips to go along with our drinks the night before we check out. The kind act will go a long way. We will definitely recommend Mooons to our colleagues and relatives. 5-minute walk to Wien Hbf train station and U1 subway station. Red U1 across street took us to the city center and all attractions. We arrived in Vienna from Prague by train, stayed two nights, will visit Budapest by train. Great location. Very good service. Clean.
Comment from Hotel Management
7 Dec 2024 by Mooons Vienna Reception team, Hotel Management
Dear Ms. Linh, Thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us.We're thrilled to hear that our staff made such a positive impression during your stay. Our team always strives to provide friendly and attentive service, and it’s rewarding to know that their efforts were appreciated.It’s great that our location near the train station and local amenities worked well for youWe hope that we will welcome you again at any time. Best regards,MOOONS Hotel Vienna
by A verified traveler
Posted 4 Dec 2024
Unique and comfortable.
Comment from Hotel Management
5 Dec 2024 by MOOONS Hotel Vienna, Hotel Management
Dear Thomas, Thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We hope to welcome you back with us. Best regards, MOOONS Hotel Vienna
