Ratings based on 256 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Shabby outside but very good inside
Comment from Hotel Management
16 Oct 2024 by jc, Hotel Management
Hi Thank you for your stay and so pleased you liked our hotel and wish you well for the rest of the week.
by A verified traveler
Posted 14 Oct 2024
The Norse.man was located perfectly our needs.
Friendly helpful staff.
We had breakfast buffet each morning, the food was fresh, cooked food was hot.
The only slight downside side was the breakfast had to be carried across the corridor to the bar area as on the 2 mornings we were there, conferences were taking place using the dining room and the corridor was full of people waiting for the conference to start. This could have been handled better but as i stated only a small hiccup.
Evening meal in bar area really nice, food great.
Comment from Hotel Management
14 Oct 2024 by jc, Hotel Management
Hi Great to see you enjoyed our hotel and so pleased you liked our hot breakfast , rear we have a large conference like the one you encountered. Thank you for your review.
by A verified traveler
Posted 30 Aug 2024
Good base for touring Northern Scotland
Comment from Hotel Management
30 Aug 2024 by jc, Hotel Management
Hi thank you for your stay and so pleased you found us to be a good base to use. Appreciate this
by A verified traveler
Posted 27 Aug 2024
Good facilities. Fantastic breakfast
Comment from Hotel Management
27 Aug 2024 by jc, Hotel Management
Hi Thank you for your stay and so pleased you enjoyed the inclusive breakfast and our hotel kind regards
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by jc, Hotel Management
Many Thanks for your stay and we are so pleased you have had a good one our team will be so happy with the Ten .. Much appreciated
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by jc, Hotel Management
Thank you for your stay and so pleased you have given a Ten our team will be so happy to see this have a good week..
by A verified traveler
Was ok !
Posted 26 Jul 2024 on HotelsVery tired. Breakfast was ok. Staff friendly
Comment from Hotel Management
26 Jul 2024 by jc, Hotel Management
Hi Thank you for your stay and pleased our team was friendly we appreciate your review
by A verified traveler
Posted 23 Jul 2024
No elevators, rooms upstairs, extremely limited dining options
Comment from Hotel Management
23 Jul 2024 by jc, Hotel Management
Thank you for your stay and so pleased you have given us a 5 out of 5 , if you need a ground floor on your next stay let us know.
by A verified traveler
Posted 19 Jul 2024
Old building but all facilities available. Good for a night stay between travel.
Comment from Hotel Management
22 Jul 2024 by jc, Hotel Management
Thank you for your stay and pleased you enjoyed our facilities have a good day
by A verified traveler
Poor
Posted 7 Jul 2024 on HotelsOver priced in an old run down town
Comment from Hotel Management
7 Jul 2024 by jc, Hotel Management
Hi John I am sorry you felt this way about Wick our prices reflect the season and our availability so offers can be found throughout the year.