Ratings based on 455 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Really liked the lobby layout and friendly staff made it comfortable to just chill by the pool table and have a coffee
Comment from Hotel Management
19 Nov 2024 by Managed Services, Hotel Management
Hi, Aerielle. Thank you so much!
by A verified traveler from Chattanooga
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Very nice
Comment from Hotel Management
15 Nov 2024 by Managed Services, Hotel Management
Thank you, Les. We appreciate your review!
by A verified traveler
Posted 6 Nov 2024
Did'nt like thin walls, could hear neighbor snoring. Did not like cheap sheets kept coming loose from mattress during the night. Staff was super friendly and helpful, liked game area in the lobby.
Comment from Hotel Management
8 Nov 2024 by Managed Services, Hotel Management
Hi, Paula. We appreciate the kind words and are glad we could provide you with a positive experience!
by A verified traveler from Lorraine
Posted 26 Oct 2024
We got in at 9pm and checked out at 720am the next day. We were just there for an early medical appt. While staff was great and everything seemed clean. I did not sleep at alllllll due to the loud rattling air conditioner and the loud mini fridge and even worse…random LOUD bangs coming from the neighboring room. 6 times from 3am to 5am. Loud enough it shook the wall and woke my very heavy sleeper sister. Fortunately my 3 year old only stirred and didn’t wake.
Comment from Hotel Management
30 Oct 2024 by Molly Davis, Hotel Management
Thank you for your feedback reguarding your recent stay at our hotel. We are concerned to hear about the issues you experienced, particularly with the noise disturbances that affected your sleep. We understand how important a restful night is, especially before a medical appointment. Thank you for sharing your feedback about the air conditioner, mini-fridge, and the loud noises from the neighboring room. We appreciate you bringing these matters to our attention, as it helps us identify areas for improvement. We're glad to hear that our staff was great and that you found everything clean. Your comments are valuable to us as we strive to provide a comfortable experience for all our guests.
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Molly, Hotel Management
Hi, Bradley. Thank you.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Molly, Hotel Management
Hi, Matthew. Thank you!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
22 Oct 2024 by Molly, Hotel Management
Thank you so much Ananda. We hope to see you again soon!
by A verified traveler
Posted 19 Sep 2024
Clean, everything convenient and staff friendly
