Ratings based on 164 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Good staff
Comment from Hotel Management
12 Dec 2024 by Dolly Bain, Hotel Management
Thank you for taking the time for a review.We appreciate your great review and look forward to your next stay! Safe travels.
by A verified traveler
Posted 21 Oct 2024
You could not check in there. You had to go across the street. We were on the second floor. We had to take outside stairs up. There was a leak somewhere, because the carpet was wet around the bathroom door. Everything seemed a little dangerous for 2 women in their 70s. They told us when we checked in that we would be charged $50 extra that we would be returned when we checked our if everything was in order. We slept a few hours and checked out. The next day I was charged an extra $57.75 on my credit card with no explanation. I am still trying to reach them to get it straightened out!!
Comment from Hotel Management
12 Nov 2024 by Dolly Bain, Hotel Management
Landa,I know I spoke to you on the phone and we resolved the issues on your card.I just wanted to double check if your card was taken care of.Thank you for taking the time for this review.We do appreciate reviews to help us better our guests stays.
by A verified traveler
Posted 16 Oct 2024
There were no cups in the room.
Comment from Hotel Management
16 Oct 2024 by Dolly Bain, Hotel Management
Thank you for taking the time to do a review. I do apologize for there being no cups in your room. If ever any guest needs anything at all they may call our front desk, and we will supply and needed items.Sorry for the inconvenience this must have caused you.
by A verified traveler
Posted 11 Sep 2024
The room was nice and clean. Check-in was across the street at a different hotel. The only negative was that the showerhead was 5' high. The dinner across the street was an example of a classic greasy spoon.
Comment from Hotel Management
11 Sep 2024 by Doris Bain, Hotel Management
Bob,Thank you for your review. Glad you enjoyed your stay.We appreciate your kind words.Sincerely,
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Doris Bain, Hotel Management
Karen,Thank you for taking time to give us a review.We appreciate and of our feedback to better our guests stays.Sincerely,
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Dolly Bain, Hotel Management
Thank you for the review, we strive to make your stay as comfortable as possible.Sincerely,
by A verified traveler
Posted 31 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Dolly Bain, Hotel Management
Emesto, we are sorry that your stay is to your satisfaction.I would personally like to see what we could do to make your better for you.Please contact our front desk if you need anything at all.Sincerely,
by A verified traveler
Posted 17 Aug 2024
It was convenient for the night.
Comment from Hotel Management
17 Aug 2024 by Dolly Bain, Hotel Management
Mary,Thank you for staying with us at Tavelodge Wellington, Ks.I am sorry to hear that your stay was not what you expected. We would like to know more about your stay so we can better others and your next stay for future stays.
by A verified traveler
Frog ger
Posted 11 Aug 2024 on HotelsThe particular Travelodge by Wyndham, is administered by the hotel across a busy street. They will not let you take care of business over the phone. There was no notice that the room would not be serviced daily. There was a towel left behind from the previous 'tenant'. That is why the low number on service. The agents at the front desk of the 'other' hotel were very kind and professional. I kept extending my stay and they were very accommodating. I've done that at other hotels and they will sometimes make you move to another room.
Comment from Hotel Management
11 Aug 2024 by Dolly Bain, Hotel Management
John,Thank you for your review! We are pleased to serve you as our guest.I am sorry that we hove only the office at our Baymont across the street for our Travelodge. It does help for guest to give reviews so we know what we need to improve for our guest and what we are doing right.Look forward to your next stay with us.Sincerely,
by A verified traveler
Cockroach
Posted 25 Jul 2024 on HotelsThere was a dead cockroach on the floor. Not cool.
Comment from Hotel Management
25 Jul 2024 by Dolly Bain, Hotel Management
Jason,I am sorry to hear that your experience was not to as it should be.This is the first that I have heard of roaches.There are bugs that have come in from the fields that resemble roaches as our routine Exterminator has pointed out his last visit, from this past harvest.We do have our hotels Exterminator as a routine maintenance spray on a regular schedule. Again, my apologizes for your inconvenience.
