Ratings based on 609 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Nice
Comment from Hotel Management
16 Dec 2024 by Director of Sales, Hotel Management
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Dec 2024
Nice..
Comment from Hotel Management
16 Dec 2024 by Director of Sales, Hotel Management
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 7 Dec 2024
Everything was wonderful. It was just an overnight stay as we were flying out the next day, but it was a great experience. Highly recommend!
Comment from Hotel Management
9 Dec 2024 by Director of Sales, Hotel Management
Dear Claudette,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 27 Nov 2024
Breakfast was awful. Other than that, everything was pretty standard.
Comment from Hotel Management
29 Nov 2024 by Director of Sales, Hotel Management
Dear Joshua,Thank you for your review. It is important to receive feedback from our guests in order to improve in areas required. I am sorry to hear you were not happy with our breakfast options and I apologize. Once again thank you for letting us know about your stay.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Director of Sales, Hotel Management
Dear Debidat,On behalf of the entire hotel team, I want to thank you again for sharing about your recent stay.It is always important to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of reviewing the guest experiences we delivered in order to improve in areas required. Once again, I appreciate you taking the time to share your feedback.We look forward into your stay with us again soon.
by A verified traveler
Posted 12 Oct 2024
They unlocked my door and woke me up in early morning and said oh sorry. Lost several hours sleep not happy
Comment from Hotel Management
14 Oct 2024 by Director of Sales, Hotel Management
Dear Eric,Thank you for letting us know about your recent stay with us. I apologize for the inconvenience you went through cutting out hours of sleep as our housekeeping staff went in your room. I have informed them about the importance of being sure they do not enter a room early in the morning unless they are sure the guest checked out or requested room service.We hope to see you soon again and give us the chance to host you.
by A verified traveler
Posted 8 Oct 2024
The beds were comfy and the place was spotless. We had a lovely stay and would stay here again without hesitation.
Comment from Hotel Management
9 Oct 2024 by Director of Sales, Hotel Management
Dear Erica,On behalf of the entire hotel team, I want to thank you again for sharing about your recent stay.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of reviewing the great guest experiences we delivered in order to improve in areas required. Once again, I appreciate you taking the time to share your feedback.We look forward into your stay with us again soon.
by A verified traveler
Posted 3 Oct 2024
The room was nice and breakfast was good. However the pool was way too warm and the pool room was SO hot- to the point our kids asked to leave. Also, they’re in the process of renovating so the hallways were half done and kind of a mess. We had never been to this side of Wichita but it was pretty unsavory.
Comment from Hotel Management
4 Oct 2024 by Director of Sales, Hotel Management
Dear Gracey,Thank you for letting us know about your stay with us. We apologize for any inconvenience as we are going through a renovation period. We have informed our maintenance staff to make sure all the guidelines are in place.We hope you give us the chance to host you again and make your stay a memorable one.
by A verified traveler
Posted 21 Sep 2024 on Hotels
I have stayed here at least five times; the staff have always been knowledgeable and ready to help. The rooms are clean and well laid out. They are dedicated to service
Comment from Hotel Management
23 Sep 2024 by Director of Sales, Hotel Management
Dear Anonymous,On behalf of the entire hotel team, I want to thank you again for sharing about your recent stay.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward into your stay with us again soon.
by A verified traveler
Posted 18 Sep 2024 on Hotels
