Ratings based on 985 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler from Prior Lake
Posted 26 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello Peter, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 15 Sep 2024
Nice and friendly
by A verified traveler
Posted 15 Sep 2024
The hotel clerks were both so accomadating and friendly. Location is conveniently close to the airport.
by A verified traveler
Posted 15 Sep 2024
For the price this place is fantastic. We park for free while we travel. Airport shuttle anytime.
Comment from Hotel Management
18 Sep 2024 by Jonathan RediResponse Specialist , Hotel Management
Dear Nedra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It was great to read that you were pleased with the affordability and the free parking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Sep 2024
Smelled like weed, the rooms were dirty, missing tiles in the bathroom, broken box spring on ine of the beds. A bag over the smoke detector (probably because the smoked too much weed in the room). Wont go back.
Comment from Hotel Management
13 Sep 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Jeremie,It's saddening to hear your recent experience at the Red Roof Inn & Conference Center Wichita Airport did not meet your expectations due to a disabled smoke detector, a faulty bed, along with pother highlighted concerns. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler from Sharon
Posted 2 Sep 2024
I booked this hotel over a week ago. Tried to cancel my room because I had a change of travel plans. Expedia was willing to refund me but Red Roof would not. I’m never staying with you again, and will not recommend you to anyone. Very unsatisfied!!
Comment from Hotel Management
6 Sep 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Rhonda, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Conference Center Wichita Airport. The situation you described in relations to your reservation is truly regrettable. If you wish to escalate your concerns regarding that issue, we have a Guest Relations team. That department is dedicated to handling complaints, and offers the highest form of escalation. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Sep 2024
Parking lot on east side of building is poorly lit
Security dooors dont work
Comment from Hotel Management
4 Sep 2024 by Xao RediResponse Specialist, Hotel Management
Thank you for sharing your feedback with us, Barry. The team at the Red Roof Inn & Conference Center Wichita Airport appreciated your 3/5 rating. However, you made mention of the poorly lit parking lot and the faulty doors. As such, your sentiments have been shared with the property.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler from Old Bridge
Posted 31 Aug 2024
H
Comment from Hotel Management
4 Sep 2024 by Melissa RediResponse Specialist, Hotel Management
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I were elated to see your 5/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
