Ratings based on 579 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Had a huge suite.
The beds were very hard. They were comfortable, but very hard.
It was a very nice place or place stay there again however I do feel that it was very overpriced
Comment from Hotel Management
18 Nov 2024 by Caitlin, Hotel Management
Thank you for your review Shari, I'm sorry to hear about your experience, we are currently under construction and have been getting some positive feedback about our new beds. Join us on your next visit to experience the difference!
by A verified traveler
Posted 16 Nov 2024
Great stay.
Comment from Hotel Management
17 Nov 2024 by Caitlin, Hotel Management
Thank you for your review Herbert! We hope to see you again soon!
by A verified traveler
Posted 13 Nov 2024
It was in a nice area
Comment from Hotel Management
15 Nov 2024 by Caitlin, Hotel Management
Thank you Leah! We love being a part of our Derby community.
by A verified traveler
Posted 2 Nov 2024
Accessible
Comment from Hotel Management
2 Nov 2024 by Caitlin, Hotel Management
Thank you for your review Janelle! If there's anything we could've done to make your stay better, don't hesitate to reach out!
by A verified traveler
Posted 31 Oct 2024
3 nights in Derby
Comment from Hotel Management
2 Nov 2024 by Caitlin, Hotel Management
Thank you for your review Linda! We appreciate you taking the time.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Caitlin, Hotel Management
Thank you for your review Cynthia! If there is anything we could've done to improve your stay, please let us know
by A verified traveler
Posted 16 Oct 2024
Everything was super quick, easy, and clean.
Comment from Hotel Management
17 Oct 2024 by Caitlin, Hotel Management
Thank you Manijeh for your glowing review! We hope we get the opportunity to see you again!
by A verified traveler
Posted 7 Oct 2024
Decor is a bit outdated, but I see they're starting to update the hotel.
Comment from Hotel Management
7 Oct 2024 by Caitlin, Hotel Management
Thank you for your review, David!We are definitely undergoing renovations, and the decor you're seeing hasn't been updated yet; but, we're very excited to see what's to come next!
by A verified traveler
Posted 23 Aug 2024
The staff was very friendly and helpful.
Comment from Hotel Management
27 Sep 2024 by Caitlin, Hotel Management
Thank you so much Kimberly! We really value our staff and are lucky to have them! We're so glad you got the chance to experience their warmth
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Hampton Inn Derby, Hotel Management
Lynette. Thank you fortaking the time to leave us such a positive review. We look forward to seeing you again.