Ratings based on 245 Verified Reviews
2.0 Room cleanliness
2.3 Service & staff
2.4 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Hotel smalled horrible, windows to building were broken, outside area looked very unsafe. Did not decide to stay, left immediately. I paid for a week stay and was not given a refund. The loss of my money was not worth my safety.
by A verified traveler
Posted 17 Nov 2024
Cheap but for a price. I was showed my room and said I could get a refund if i didn’t like it thru Expedia I said ok he made it sound easy and not a big deal to do that. But later their policy is no refunds so I felt duped.
Comment from Hotel Management
21 Nov 2024 by N, Hotel Management
I’m truly sorry to hear about your unpleasant stay at our hotel. Your experience falls short of the quality we strive to provide. We value your feedback and will use it to improve our services. To better understand the situation, could you please share the dates of your stay and your booking reference number? We’ll investigate the matter thoroughly and take appropriate steps to prevent similar issues in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Nov 2024
Horrible didnt even stay more than 2 mins in the building. Couldnt even get a refund and will be contacting the state it should not stay open
Comment from Hotel Management
14 Nov 2024 by N, Hotel Management
I’m truly sorry to hear about your unpleasant stay at our hotel. Your experience falls short of the quality we strive to provide. We value your feedback and will use it to improve our services. To better understand the situation, could you please share the dates of your stay and your booking reference number? We’ll investigate the matter thoroughly and take appropriate steps to prevent similar issues in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 27 Sep 2024
This property in this area is the worst hotel or Moto I have ever been to there are people literally outside the rooms prostituting themselves there’s drug dealers all over the hotel there’s constantly cops outside patrolling the area constantly my toilet was flooding my entire entire room and smelled like poop had no refrigerator and no glass plate for my microwave. No TV remote no blankets.
Comment from Hotel Management
1 Oct 2024 by N, Hotel Management
I’m truly sorry to hear about your unpleasant stay at our hotel. Your experience falls short of the quality we strive to provide. We value your feedback and will use it to improve our services. To better understand the situation, could you please share the dates of your stay and your booking reference number? We’ll investigate the matter thoroughly and take appropriate steps to prevent similar issues in the future. Thank you for bringing this to our attention.
by A verified traveler from Englewood
Posted 21 Aug 2024
Comment from Hotel Management
8 Sep 2024 by Charlene, Hotel Management
We sincerely apologize for the inconvenience you experienced during your stay. We would like to make it up to you and ensure your next visit is more better.
by A verified traveler
Posted 21 Aug 2024
Is good service nice staff
Comment from Hotel Management
20 Oct 2024 by Charlene, Hotel Management
Thank you for the review. We highly appreciate that you chose to stay with us.
by A verified traveler
Posted 17 Aug 2024
Men inside fighting , hiding in hallways , smelt horrible, graffiti on the walls , I didn’t even make it all the way to the room before I changed my mind and left . I didn’t feel safe to even walk down the hallway.
Comment from Hotel Management
8 Sep 2024 by Charlene, Hotel Management
We sincerely apologize for the inconvenience you experienced during your stay. We would like to make it up to you and ensure your next visit is more better.
by A verified traveler
Worst place ever
Posted 7 Aug 2024 on HotelsI got there and saw that it was a crack shack .. I called hotel. Com and asked for my money back . Never got my money back. I wish I never had booked that place
Comment from Hotel Management
26 Sep 2024 by N, Hotel Management
I’m truly sorry to hear about your unpleasant stay at our hotel. Your experience falls short of the quality we strive to provide. We value your feedback and will use it to improve our services. To better understand the situation, could you please share the dates of your stay and your booking reference number? We’ll investigate the matter thoroughly and take appropriate steps to prevent similar issues in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 3 Aug 2024
I was shown the room before I checked in and the walk to the room was like the green mile. I refused to stay there and asked for a refund and was told I would need to contact Expedia. I wasted time and money going through Expedia they advertise hell holes.
Comment from Hotel Management
8 Sep 2024 by Charlene, Hotel Management
We sincerely apologize for the inconvenience you experienced during your stay. We would like to make it up to you and ensure your next visit is more better.
