Ratings based on 664 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yukon
Posted 29 Jun 2024
Rates were affordable. The staff was kind and courteous. The room was clean and spacious.
by A verified traveler
Posted 26 Jun 2024
I checked in and was told there would be a $50 hold on my card. I went to visit my family and got back late to find there were NO towels in the room! 1 old cleaning rag was hanging from the shower rod and long black hair was in the floor. I definitely WILL NOT be staying at this motel ever again.
by A verified traveler from Luling
Posted 22 Jun 2024
Nice hotel, not overpriced, have stayed multiple times, never had any issues
Comment from Hotel Management
22 Jun 2024 by Lee, Hotel Management
Thank you so much for your stay.
by A verified traveler
Posted 16 Jun 2024
Not knowing i had to have a deposet of a 100 dollars to stay at the motel.
Comment from Hotel Management
22 Jun 2024 by Lee, Hotel Management
We regret that your stay was not up to your expectations and assure you that your feedback is taken seriously. We are addressing the issues you mentioned to ensure they do not occur again. Your satisfaction is important to us, and we are committed to making the necessary improvements.
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Lee, Hotel Management
Thank you for choosing to stay with us at Baymont inn & suites We hope you had a comfortable and pleasant stay. Your satisfaction is our top priority, and we appreciate the opportunity to serve you.
by A verified traveler
Posted 14 Jun 2024
The pool area was hot and all the entertainment items had something wrong with them. The breakfast lacking and the orange juice was clear with floaties.
Comment from Hotel Management
22 Jun 2024 by Lee, Hotel Management
We regret that your stay was not up to your expectations and assure you that your feedback is taken seriously. We are addressing the issues you mentioned to ensure they do not occur again. Your satisfaction is important to us, and we are committed to making the necessary improvements.
by A verified traveler
Posted 13 Jun 2024
You not allowed to swim if you are just in or your cards is in the number 100s not in the 200s number that sucks it should be for everyone
Comment from Hotel Management
23 Jun 2024 by Lee, Hotel Management
Thank you for choosing to stay with us at Baymont inn & suites We hope you had a comfortable and pleasant stay. Your satistaction is our top priority, and we appreciate the opportunity to serve you.
by A verified traveler
Posted 13 Jun 2024
Waited 9 min at arrival for attendant to come to check us in after ringing bell 4 times and finally calling. Undisclosed (at time of booking) and unexpected fees ($25/pet and $50 room fee), initial key didn't work, room was dirty upon arrival, hair all over bathroom, room Clearly not swept. Says pet friendly but no where to potty dogs. This is not wyndom standards.
Comment from Hotel Management
22 Jun 2024 by Lee, Hotel Management
We regret that your stay was not up to your expectations and assure you that your feedback is taken seriously. We are addressing the issues you mentioned to ensure they do not occur again. Your satisfaction is important to us, and we are committed to making the necessary improvements.
by A verified traveler
Posted 10 Jun 2024
For the price it was good, room floor a little dirty but everything else was clean, location was great, front desk guy was nice, the indoor pool was not heated as listing said it would be, it was so cold and we never saw the heart shaped hot tub.
Comment from Hotel Management
22 Jun 2024 by Lee, Hotel Management
We regret that your stay was not up to your expectations and assure you that your feedback is taken seriously. We are addressing the issues you mentioned to ensure they do not occur again. Your satisfaction is important to us, and we are committed to making the necessary improvements.
by A verified traveler
Posted 10 Jun 2024
They did not have the room we booked ready. Got put in the back in a double not king. No parking by our room. Hair dryer did not work. Stopped after our wedding reception to get another key and waited for someone to come to the office and no one ever came. Would not recommend or stay again.
Comment from Hotel Management
23 Jun 2024 by Lee, Hotel Management
We regret that your stay was not up to your expectations and assure you that your feedback is taken seriously. We are addressing the issues you mentioned to ensure they do not occur again. Your satisfaction is important to us, and we are committed to making the necessary improvements.
