Ratings based on 745 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Ggg
by A verified traveler
Posted 21 Oct 2024
They have an indoor pool, but it's not heated. I assumed it would be heated since the point of an indoor pool is to be able to use it year-round. That is my only complaint. Everything else about this property was wonderful.
Comment from Hotel Management
23 Oct 2024 by Marileen, Hotel Management
Thank you for providing feedback on your stay. We have let the appropriate team know.
by A verified traveler
Posted 17 Oct 2024
The desk clerk was so welcoming and sweet! Very friendly and easy check in. We were tired from a long day of travel and she was such a breath of fresh air! She gave us all necessary info quickly and efficiently and even reminded us about breakfast.
The room was so comfortable and we ended up sleeping in a bit and did get breakfast, which was fantastic! So convenient! We loved our short stay and will definitely use Fairfield again!
Comment from Hotel Management
23 Oct 2024 by Marileen , Hotel Management
Thank you for taking the time on this feedback. We have let our team about your wonderful stay. We hope to see you back soon.
by A verified traveler
Posted 16 Oct 2024
The receptionist was cery nice as always. The room however was extremely dirty. The walls of shower still had conditioner stuck to it. The floors were dirty. There is some kind of spot on wall with tv. Overall, friendly staff but room was disgusting.
Comment from Hotel Management
23 Oct 2024 by Marileen , Hotel Management
We do apologize that is not up to our standards. We will relate this issue to the appropriate department. Thank you again for taking the time to provide this feedback.
by A verified traveler
Posted 15 Oct 2024
The property was very clean and tidy. Close to everything.
Comment from Hotel Management
23 Oct 2024 by Marileen, Hotel Management
Thank you for providing your feedback.
by A verified traveler from Shreveport
Posted 14 Oct 2024
Convenient to I44 and 287. Very clean. Friendly staff. Breakfast good
Comment from Hotel Management
23 Oct 2024 by Marileen, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 14 Oct 2024
Clean, convenient location, nice breakfast and staff, comfy sleeping. Very small indoor pool. Great for visiting the base, airport and downtown if you have a car/uber. Close to the Lucy park/falls/nature center. Cant walk to anything really due to the roads/traffic though everything within a few miles. Very happy with our choice qnd stay.
Comment from Hotel Management
14 Oct 2024 by Marileen, Hotel Management
Thank you for providing feedback on your stay. We are glad you enjoyed your stay. Hope to see you soon!
by A verified traveler
Posted 13 Oct 2024
Nice property and reasonable price
Comment from Hotel Management
14 Oct 2024 by Marileen, Hotel Management
We appreciate the time you took for this feedback. We hope to see you soon!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Marileen, Hotel Management
Thank you for letting us know about your stay.
by A verified traveler
Posted 11 Oct 2024
I liked the room, it was neat and clean. I especially liked the breakfast variety. I liked that there was shampoo, conditioner, and body wash.
The only thing that grieved me, is that they did not make the beds or clean the room. When I asked for fresh towels they said they would send some up, but no one ever came. When I went down to the front desk after 4 hours, the girl told me that they didn't have any fresh towels. Other than this issue, everything was great. If I visit again, I do plan on staying here again.
Comment from Hotel Management
11 Oct 2024 by Marileen, Hotel Management
Thank you for providing your feedback. Unfortunately on weekends we do tend to get more traffic and we can only do so much with what we have. Our housekeeping services are available upon request. We appreciate your time for leaving a review we will let our team know.
