Ratings based on 68 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
no elevator. hard stairs. shower water coming very slow. Bathroom sink tap leaking and noisy.
Booked for 7 days stayed only two days. no refund. had to pay for another hotel for another five days.
Staff very kind and excellent service.
by A verified traveler
Posted 26 Feb 2024
Ihighly recommend to my friends and family.
by A verified traveler
Family trip
Posted 19 Jan 2024 on HotelsLamentablemente no era lo que esperaba. Linda decoracion pero solo eso. En los filtros de hotels.com aparecia que tenia dedayuno y ellos en sus folletos mencionan un "light breakfast", sin embargo al llegar nos dijeron que no habia desayuno en el hotel. Solo hay barritas de arroz y cafe instantaneo... Un desastre. Lo peor de todo es que en los alrededores tampoco hay lugares abiertos desde temprano para poder tomar un cafe o comer algo.
Mal ubicado, no tiene ningun servicio o ayuda de las personas de la recepcion. Nadie te ayuda a subir los bolsos por las escaleras.
by A verified traveler
Posted 7 Jan 2024 on Wotif
Pleasant and helpful staff. Elegant building and rooms. Close to great pizza and Indian restaurants, shopping mall and brewery. Not far from old Phuket town. Really enjoyed our time there.
by A verified traveler
Posted 12 Feb 2023
The bungalows are super minimalist and good for a feeling of “glamping” just roughing it a little, which I enjoyed. They were right there on the beach, gorgeous all day and at night. The staff were awesome, pleasant and helpful.
by A verified traveler
Posted 15 Apr 2021
Cute hotel
by A verified traveler
Posted 25 Feb 2020
For us, clerk speaks English and welcome to us so kindly and wormly.
Comment from Hotel Management
27 Feb 2020 by Patcharin N./Assistant Front Office Manager, Hotel Management
Dear Valued Guest,
Thank you very much for your stay with us and taking the time to review our hotel. We are delighted to know that our service was met your expectation. Your praise is very encouraging to all of us.
We are looking forward to welcoming you again soon.
Best Regards,
by A verified traveler
Posted 7 Feb 2020
Comment from Hotel Management
8 Feb 2020 by Patcharin N. / Assistant Front Office Manager, Hotel Management
Dear Guest,
Thank you very much for your stay and rating us the wonderful score. We are very delighted to know that you enjoyed your stay. We are looking forward to welcoming you again on your next trip to Phuket.
Best Regards,
by A verified traveler
Posted 23 Jan 2020 on Hotels
Comment from Hotel Management
27 Jan 2020 by พัชรินทร์ นวลเลิศ / ผู้ช่วยผู้จัดการฝ่ายต้อนรับ, Hotel Management
เรียนคุณเด่นนภา
โรงแรมอ้นหยาและพนักงานทุกคนขอขอบพระคุณมากนะคะที่มาพักกับเรา พวกเราทุกคนรู้สึกดีใจมากที่คุณเด่นนภาประทับใจในการเข้าพักครั้งนี้ พวกเราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้ต้อนรับคุณเด่นนภาอีกนะคะ
ด้วยความนับถือ
by A verified traveler from Orange County, California
Posted 19 Jan 2020
Very stylish sino-portuguese decor and immaculately clean. Room with stacked bunk bed for 4 may be a bit small for those who is claustrophobic and hotel next to main highway (mild noise), but otherwise good location.
Comment from Hotel Management
21 Jan 2020 by Patcharin N., Hotel Management
Dear Nhut,
Thank you very much for your stay with us at O'nya Phuket Hotel and taking the time to review our hotel. We are very delighted to hear that you enjoyed your stay and liked the hotel unique decoration. We do hope to have the chance to welcome you back again soon.
Best Regards,
