Ratings based on 283 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We absolutely loved the hotel. Staff were lovely, the restaurants and bars were great. The facilities on the beach and around the pool were brilliant and we never struggled to get a sun lounger.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Amy,Warm greetings from My Beach Resort! We are thrilled to learn you had such amazing experience with us. Thank you for the compliments on service and facilities, gives us a great pleasure to know guests are comfortable and relaxed.Amy, we will be delighted to welcome you back again!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 7 Nov 2024
Hotel was very clean and modern and the staff exceptionally friendly and helpful at all times.
The hotel is in a very quiet part of Phuket though and some distance from any nightlife or good restaurants. There is very little to do in the evenings. For those wanting peace and quiet it is therefore perfect, but we did have to take a fairly long taxi ride when we wanted to find more of a buzz.
In addition the beach at the hotel is excellent when the tide is in - swimming is comfortable and pleasant. But when the tide is out, it is impossible to swim because of the rocks.
One other small bugbear is that there were not always available sun loungers.
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Steven,Warm greetings from My Beach Resort! We are delighted you enjoyed our serene location and appreciate the compliments of exceptional service and cleanliness. We have lots of sare sunbeds and I have spoken to our Recreation team that they are set-up on the beach for guests to see; we are truly sorry that you felt they were limited. Steven, we thank you for taking the time to share your experience and look forward to welcoming you back one day!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Fantastic hotel right on the beautiful beach. The staff at the hotel are exceptional and very friendly and always wanting to help your stay at the resort as perfect as possible. Special mention to Duen, Koy, Nam and Jane for looking after my wife and I. Thank you to all staff for a brilliant holiday. We will be back again
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Dear Vimal,Warm greetings from My Beach Resort! Such a pleasure to read your praise on our team's great hospitality and care. We are happy you had such memorable stay and will be delighted to be at your service again!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 29 Sep 2024
Clean the area and rooms more thoroughly and use fumigation
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Jun Wei,Warm greetings from My Beach Resort! We have shared your feedback with our Housekeeping team for further improvement. We apologise for any inconvenience caused and trust we will have the opportunity to welcome you back one day!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 17 Sep 2024
Very high-quality resort with welcoming ambience, beautiful and quiet beachfront location, excellent facilities, excellent breakfast, friendly, professional and prompt staff
Comment from Hotel Management
19 Sep 2024 by General Manager, Hotel Management
Dear Raviv,Greetings from My Beach Resort! We all are delighted that you had such excellent experience and enjoyed every aspect of your stay. We look forward to being at your service again in the near future.Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 13 Sep 2024
The hotel is on a beautiful beach. Every room has an amazing view. If you want to relax in a quiet location, this is a great option. If you want to shop, there is taxi service but it is a little expensive. This is because the hotel is no near the markets.
Comment from Hotel Management
13 Sep 2024 by General Manager, Hotel Management
Dear Christopher,Greetings from My Beach Resort! Delighted to know that you had a nice, relaxing stay with us. Thank you for highlighting the beauty of our beach and the views, we are genuinly glad that you enjoyed our serene setting.Christopher, we hope your travels bring you back to Phuket and we will have the opportunity to welcome you again.Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by General Manager, Hotel Management
Dear Barry,Warm greetings from My Beach Resort! We appreciate you taking the time to share your experience and look forward to welcoming you back!Best regards,Yulia TribbleGeneral Manager
by A verified traveler
Posted 5 Sep 2024
This property was quiet and the beachfront was really nice. The staff was definitely the best part. They are the nicest pple.
Comment from Hotel Management
6 Sep 2024 by General Manager, Hotel Management
Dear Michael,Thank you from all of us here at My Beach Resort for the compliment on friendly service, we are truly happy you enjoyed your stay us and look forward to welcoming you back soon!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 1 Sep 2024
Sweet staff great view loved everything from my private pool to the beach food everything’s great
Comment from Hotel Management
3 Sep 2024 by General Manager, Hotel Management
Dear Nora,Thank you from all of us for this lovely review! We are absolutely delighted you had such memorable experience with us and look forward to welcoming you back!Sincerely,Yulia TribbleGeneral Manager
by A verified traveler
Posted 19 Aug 2024
Absolutely great resort, great food, beautiful room. My only gripe is the restaurant, pools beach are at ground level and it was down 5 flights of stairs from my room. No handrails on stairs, and stairways are not undercover.
I'm quite old and that up and down 5 flights everytime I wanted to go to beach, restaurant pool etc was a nightmare, especially when it raining. They spent millions on a beautiful resort then skimped on a lift.
However if you can deal with the stairs, or get a room at the lower levels it's a magnificent facility,, great rooms, very spacious and comfy.
Comment from Hotel Management
19 Aug 2024 by General Manager, Hotel Management
Dear Mr McColl,Warm greetings from My Beach Resort! We appreciate you takign the time to share your experience. Lovely to know that you enjoyed our hospitality and the food. We do have buggies available upon request to make it easier to move to the beach/restaurant and back up to the rooms. Please do visit us again and we will make sure that the service is readily available to you. Rooms on lower floor (Premier Pool Access, Premier Beachfront) are a great option. Thank you again for the compliments on spacious rooms and facilities and we do look forward to welcoming you back!Sincerely,Yulia TribbleGeneral Manager
