Ratings based on 108 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Olympia, wa

Posted 7 Jan 2020 on CheapTickets
I was frustrated that staff didn’t understand enough to be able to cook my food gluten free but otherwise a fabulous place great spacious room
4 out of 5
by A verified traveler

Nice hotel by the sea

Posted 2 Jan 2020 on Hotels
The location is great for a peaceful holiday by the sea. Closest 7-11 was 200 m away, same a restaurants, massage, scooter rentals etc. The beach restaurant 300 m away is recommended ! Note! The beach is nice to walk, but there may be broken glass. Hotel maintenance could be improved. Traffic noise from street behind is very clear on 3rd floor rooms. I was luckily replaced on 2nd floor which was much better.
5 out of 5
by A verified traveler

Posted 20 Oct 2019 on Hotels
Really lovely location and staff
5 out of 5
by A verified traveler

Posted 19 Oct 2019 on Hotels
Perfect location and a lovely hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2019
5 out of 5
by A verified traveler

Spend best vacation time here

Posted 10 Dec 2018 on Hotels
Nice place, staffs, sleep well but no face tissue in bathroom
5 out of 5
by A verified traveler from slough

Gutted only had the night to enjoy

Posted 21 Sep 2018 on Hotels
Was a one day stopover and due to flight issues we only had the night here which was a great shame .. fabulous place. Maybe cloud 9 would be a better name x
Comment from Hotel Management
25 Sep 2018 by Aom, Hotel Management
Dear Mike, Thanks for the wonderful review. We and our staff really enjoyed your stay at our hotel. Hope to see you again Cloud 19 Panwa,
3 out of 5
by A verified traveler from Phuket, Thailand

Posted 25 Jul 2018
The staff were extremely helpful and great! Loved the service, however, my room’s A.C. Was not working at all! It was terrible! I got so much mosquito bites too! Bathroom was dirty and there were a lot of dirty hair on the bed still. The room was dirty and having no air conditioner mad it worse. View was great but overall I had a bad experience in the room. I couldn’t wait to check out! The shower head also had mold growing it. And the shower smelt bad and sprayed terrible.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2018 on Hotels
5 out of 5
Recommended
for Personal Event
by A verified traveler

Will definitely be back

Posted 13 Jan 2018 on Hotels
Fantastic location Fantatstic Rooms Fantastic Staff Fantastic Service