Ratings based on 985 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Not as bad as some of the other reviews make it seem. It’s a fine hotel for a night. Older and shows age, but it’s clean enough and the bed was new. Only thing was that it was REALLY loud from the hallways, you could hear everything. I still slept fine, but I had earplugs.
by A verified traveler
Posted 30 Nov 2024
I like that it’s close to the Yukon River and walking paths
by A verified traveler
Posted 24 Nov 2024
Cold. Creepy people outside. Limited parking. Old.
Comment from Hotel Management
29 Nov 2024 by Hotel Management, Hotel Management
Hello Rudy, thank you for your feedback. We are a hotel with a long history, and while we take pride in our heritage, we understand that some of our amenities may feel outdated.Winter in Whitehorse has been particularly harsh recently, and we appreciate your understanding as we continue working to enhance our guests' experience.Regarding parking, we have spaces available both at the front and back of the hotel, with more capacity in the back. Our 24-hour front desk is always happy to provide this information and assist you during your stay.Thank you for staying with us, and we hope to provide you with a more comfortable visit in the future.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Hotel Management, Hotel Management
Hello Marty, thank you for taking the time to leave a review of your stay with us. We’re always striving to improve, and your rating helps us understand where we can do better.If there’s any specific feedback you’d like to share, please don’t hesitate to reach out to us directly. We’d love to hear how we can make your next visit more enjoyable. Stay warm.
by A verified traveler
Posted 20 Nov 2024
Can't stay in a room because terrible pee smells covered with chemicals and perfume. Flooring planks felling appart and drunk neighbors.Left my booking and sleeping in a truck!
Comment from Hotel Management
21 Nov 2024 by Hotel Management, Hotel Management
Hello Elena, we sincerely apologize for your experience and any discomfort during your stay. As we advised and promised, please contact your booking platform to complete the refund process. We remain committed to improving our services and hope you have a warm and pleasant rest of the winter.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Management, Hotel Management
Hello Colin, thank you for staying with us. We'd love to hear more about your experience to understand how we could have made it even better. Please feel free to talk to us anytime. We hope to welcome you back soon.
by A verified traveler
Posted 10 Nov 2024
Very friendly staff, i always enjoy my time in whitehorse
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Hello Jory, thank you so much for sharing your review with us. It’s truly our pleasure to be part of your experience in Whitehorse. We’re always ready to welcome you back whenever you return! Stay warm, and see you next time!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Management, Hotel Management
Hello Joshua, thank you for choosing River View Hotel. We will continually improve our services. We hope to have the opportunity to welcome you back for an even better stay in the future.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Hotel Management, Hotel Management
Hello Kasey, thank you for staying with us. Please feel free to reach out to us if there’s anything we can do to make your next visit exceptional. We hope to have the opportunity to provide you with a more enjoyable experience during your next visit.
