Ratings based on 641 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
It took several different rooms before we felt settled. Missing fridge in one room, broken door locks in another, but finally found a room fit for us. Shout out to Ten for being a wonderful attendant and helping us out.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Carter, We appreciate you staying with us! Please feel free to reach out if you have any suggestions for improvement. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 13 Sep 2024
door did not close properly
Comment from Hotel Management
14 Sep 2024 by Manager, Hotel Management
Hello Susan,Thank you for sharing your feedback with us. We appreciate you bringing this to our attention and we will ensure our maintenance team addresses the issue promptly. Your comfort and safety are our top priorities and we strive to provide exceptional service to all our guests.
by A verified traveler
Posted 1 Aug 2024
When I arrived, I gave the clerk my reservation number and she said she didn’t have it . Then she tried to make me rebook a new reservation. . Don’t go to that hotel. I am demanding my money back
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Glenn,We apologize for any inconvenience you experienced during your stay. Please feel free to contact management directly to address your concerns and discuss your refund request further. Thank you for bringing this to our attention.
by A verified traveler
Posted 28 Jul 2024
The Low Price
Comment from Hotel Management
29 Jul 2024 by Manager, Hotel Management
Hello Gearlline, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our management team to discuss your concerns further. We strive to provide excellent service to all our guests and hope to welcome you back in the future for a more enjoyable experience.
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Manager, Hotel Management
Hello Jonathan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Jul 2024
Missing light bulba, phone missing cord, remote missing batteries, noisy, ac needs filter cleaned
Comment from Hotel Management
29 Jul 2024 by Manager, Hotel Management
Hello Sandra, Thank you for sharing your feedback with us. We appreciate your comments and have forwarded them to the appropriate teams for review and improvement. We hope to welcome you back in the future to provide a better experience.
by A verified traveler
Posted 23 Jul 2024
It's really come a long way they have a straightened up a lot
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Lori,We appreciate your feedback and are pleased to hear you noticed improvements during your stay with us. We strive to continuously enhance our services to better cater to our guests' needs. If you have any further comments or suggestions, feel free to reach out to us through our official channels for future visits.
by A verified traveler
Posted 20 Jul 2024
She wouldn't give me a refund, the rooms are inhabitable
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Hello Dav, We're sorry to hear about your experience. Please contact our management team so they can address your concerns effectively. Your feedback is valuable to us as we strive to enhance the guest experience.
by A verified traveler
Posted 18 Jul 2024
I was very pleased. Was it the nicest place in the world? No. But was it clean? Yes. Was the bed and pillows comfy. Absolutely!! The comforter was old and did have a burn mark and a few holes. But overall I liked it. Also, you can walk just next door to Taco Bell or across the street to your choice of two gas stations. I mean I didn’t walk. But you totally could. It’s right off of the interstate. I will definitely stay there again. Hope this review helps yall!
Comment from Hotel Management
19 Jul 2024 by Manager, Hotel Management
Hello Ericka, Thank you for sharing your feedback with us. We are pleased to hear that you found the room clean and the bed comfortable during your stay. We appreciate your comments regarding the nearby amenities and convenient location next to the interstate. Your detailed review will surely assist other guests in making their decision. Please feel free to reach out to our management team for any further assistance.
