Ratings based on 662 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
No parking for Semi Trucks
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Joseph, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 10 Nov 2024
Towel bar, toilet paper holder, coat rack and toilet seat are all either loose or falling off the wall. Gap around door to outside. Asked desk staff to not have our room cleaned because there was no do not disturb sign. Housekeeping removed towels but didn't put new back. Coffee was not replenished. Would not recommend this hotel!!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Pamela, We appreciate you sharing your feedback with us. Your comments have been noted, and we will address these concerns with our team to ensure a better experience for our future guests. Please feel free to reach out to our management team directly to discuss your stay in more detail.
by A verified traveler
Posted 4 Nov 2024
TV didn't work. Phone was broken. Bed was noisy and hard. The back building is in a bad area. The room smelled.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Trent, We appreciate your feedback and apologize for any inconvenience during your stay. For any future concerns, please do not hesitate to reach out to our management team directly for assistance.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Lorraine,We are delighted to hear that you had a wonderful experience at our hotel! We truly appreciate your kind words and look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Oct 2024
It smelled like smoke when arriving. Other then that it was fine.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Benny,We appreciate your feedback and are glad to hear that your overall stay was satisfactory. Your comments about the smell have been noted for our continual improvement. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Posted 25 Oct 2024
Staff was very pleasant. However, I requested a non- smoking room and the room smelled like stale smoke and the white lampshade was yellowed from cigarette smoke and a hole burned in the bedspread. There were holes in the wall in the bathroom where someone had slammed the door handle and towel hook through the wall. The peep hole viewer in the door to outside was missing and had a piece of toilet tissue stuck in it. We were only given 2 towels and wash cloths and only 1 hand towel for 3 nights. There was no ice bucket in the room. Had 2 ice machines outside but 1 was broken. The room was clean except for the smell of stale smoke. Not terrible but definitely needs some maintenance done.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Tara,We appreciate your feedback on your recent stay with us and are pleased to hear you found our staff to be pleasant. Your comments about the room's condition have been duly noted for our maintenance team to address accordingly. We apologize for any inconveniences experienced and thank you for bringing these matters to our attention for improvement.
by A verified traveler
Posted 13 Oct 2024
Quick check in, quiet area, clean room.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Magaly,We are glad to hear you had a smooth check-in experience and enjoyed the peaceful surroundings and cleanliness of your room. Your feedback is valuable to us and we appreciate you taking the time to share it with us.
by A verified traveler
Posted 12 Oct 2024
They didn’t have enough towels in the room and they said they didn’t have any
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Jeff, We apologize for any inconvenience you experienced during your stay. Guest satisfaction is our priority, and we regret if you were inconvenienced by the towel availability. Your feedback is valuable and will be shared with our team for review and improvement. Should you have any further concerns, please reach out to our management team directly for assistance.
by A verified traveler
Posted 10 Oct 2024
Bed sheets stinks, breakfast is a joke, no caffeinated coffee, noises all night, people talking and cars going around the parking lot, too expensive for that kind of motel
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Armando,We regret to hear about your experience and apologize for any inconvenience caused. Guest feedback is valuable to us, and we will address these concerns with the relevant teams for review and improvement. We strive to provide a pleasant stay for all our guests and appreciate you bringing these issues to our attention.
