Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven) Hotel Review

Ratings based on 788 Verified Reviews

3.2 out of 5

82% of guests recommend

3.2 Room cleanliness

3.6 Service & staff

3.5 Room comfort

2.9 Hotel condition

Expedia Verified Reviews

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024

5 out of 5

by A verified traveler from Union city

Posted 22 Jul 2024

Amazing time with the family.

1 out of 5

by A verified traveler

Posted 21 Jul 2024

This hotel is closed. We showed up and a notice was on the door also someone walked up and told us they were closed for a while. Not sure why they took money We had to find another hotel after 3plus hr drive. Still waiting for a refund.

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 15 Jul 2024 on Hotels

1 out of 5

by A verified traveler

This place sucks.

Posted 15 Jul 2024 on Hotels

I didn’t actually get to stay here, my reservation was canceled by the hotel while I was in route.

5 out of 5

by A verified traveler

Posted 12 Jul 2024

Nice stay

1 out of 5

by A verified traveler

If i could give a 0 i would

Posted 11 Jul 2024 on Hotels

Was the most disgusting and disappointing hotel I have ever gone too. Mysterious stains, disgusting trash in the hall of spoilt milk, poor quality of pool care, smoking tar on ceiling. Not to mention a man smoking a cigar in building. Hazardous materials(damp aid) left in reach that children or pets could get into. When brought to their attention, they were super trashy and rude about it. Accussed us of being money hungry liars. Terrible customer service, talking over us, taking phone calls mid conversation. Tried to say no ones complained about it but then a cop came and said he gets called out a lot because this place is awful.