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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property
Hotel in White Haven with a sauna and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Premium bedding, desk, iron/ironing board, free WiFi
Property entrance
Reception
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
2 bedrooms
Sofa bed - double
Spring water bathtub
Hair dryer
  • 55 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring water bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring water bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Premium bedding
Spring water bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring water bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Inn - Pocono Mountains

Pool
Breakfast included
Pet friendly
Parking included
7.0 out of 10, Good, (1004)
The price is P3,546
P3,865 total
includes taxes & fees
Jan 2 - Jan 3, 2025
Comfort Inn - Pocono Mountains
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About the neighborhood

Map
35 Hospitality Way, White Haven, PA, 18624

What's nearby

  • Split Rock Resort Indoor Waterpark - 9 min drive - 8.8 km
  • Lake Harmony - 9 min drive - 9.5 km
  • Jack Frost Mountain Resort - 11 min drive - 8.7 km
  • Big Boulder Ski Area - 17 min drive - 14.6 km
  • Big Boulder Lake - 17 min drive - 14.6 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • ‪Hickory Run Plaza Restaurant - ‬6 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Burger King - ‬11 min drive
  • ‪IHOP - ‬6 min drive
  • ‪New China Pearl - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Hotel near Jack Frost Mountain Resort
You can look forward to a playground, laundry facilities, and a conference center at Pocono Resort Conference Center - POCONO MOUNTAINS. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Extended parking, express check-out, and charcoal grills
  • Smoke-free premises, an elevator, and ATM/banking services
Room features
All 140 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with spring water tubs and free toiletries
  • Flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and heating

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Onsite parking includes off-street options

Things to do

  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from December 6 2024 to February 28 2025 (dates subject to change).
The property will be renovating from December 6 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Sauna
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Rollaway bed fee: USD 20.0 per day
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Does Pocono Resort Conference Center - POCONO MOUNTAINS have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. The property will be renovating one of the pools from December 6 2024 to February 28 2025 (completion date subject to change).

Is Pocono Resort Conference Center - POCONO MOUNTAINS pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. A cleaning fee of USD 25 also applies. Service animals are exempt from fees.

How much is parking at Pocono Resort Conference Center - POCONO MOUNTAINS?

Self parking is free at this property.

What time is check-in at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-out is at 11 AM. Late check-out is available for USD 20.00.

Where is Pocono Resort Conference Center - POCONO MOUNTAINS located?

Situated in White Haven, this hotel is within 6 mi (10 km) of Hickory Run State Park, Lehigh River, and White Haven South Trailhead. White Haven North Trailhead and Jack Frost Mountain Resort are also within 6 mi (10 km).

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.6
Rating 10 - Excellent. 174 out of 788 reviews" "
Rating 8 - Good. 205 out of 788 reviews" "
Rating 6 - Okay. 191 out of 788 reviews" "
Rating 4 - Poor. 67 out of 788 reviews" "
Rating 2 - Terrible. 151 out of 788 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Magaly

Stayed 1 night in Jul 2024

10/10 Excellent

Victor, Union city

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheritta

This hotel is closed. We showed up and a notice was on the door also someone walked up and told us they were closed for a while. Not sure why they took money We had to find another hotel after 3plus hr drive. Still waiting for a refund.
Stayed 2 nights in Jul 2024

2/10 Terrible

Julie

Stayed 2 nights in Jul 2024

2/10 Terrible

Layne A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
I didn’t actually get to stay here, my reservation was canceled by the hotel while I was in route.
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If i could give a 0 i would
Was the most disgusting and disappointing hotel I have ever gone too. Mysterious stains, disgusting trash in the hall of spoilt milk, poor quality of pool care, smoking tar on ceiling. Not to mention a man smoking a cigar in building. Hazardous materials(damp aid) left in reach that children or pets could get into. When brought to their attention, they were super trashy and rude about it. Accussed us of being money hungry liars. Terrible customer service, talking over us, taking phone calls mid conversation. Tried to say no ones complained about it but then a cop came and said he gets called out a lot because this place is awful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Wilson

Stayed 1 night in Jun 2024

6/10 Okay

Theodore

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Xiomara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service.
Stayed 1 night in Jul 2024

8/10 Good

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t bother with this property at all!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Barbara

Traveled with family
Giant roaches in room. Blood on blanket. Awful
Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Dilapidated and Dirty
I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!
Stayed 1 night in Jun 2024

2/10 Terrible

Darrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first negative review I have ever left. This was clearly once a big bustling resort center. But it likely went under and they sold it. Now some family is running it bare bones, but keeping up all the old pictures of when it was thriving, making it look like it is still nice online. The property looked abandoned when we arrived, weeds everywhere, overgrown, limited signage, and no cars in parking lot. The end where we stayed has like 4 floors and the upper three looked wrecked from the windows. The whole building had a 4/10 cigarette smoke smell. The pool had a "temporarily closed" sign, but had clearly been closed for a long time. It seemed obvious they did not intend to fix it. Various areas were in disrepair, including exposed wiring We we're unhappy, primarily because of the pool being shut down and the cigarette smell. So we asked for our money back, and were told no and give the run around. I probably could have gotten my money back if I got really angry and raged at the man at the counter, but I just don't think that is kind or acceptable, so I decided to leave this review instead. Would highly recommend against staying here.
Stayed 2 nights in May 2024

2/10 Terrible

shandra

Stayed 1 night in Jun 2024

2/10 Terrible

Jacob

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Abdul

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room toilet wouldn’t flush they moved me to second room and it smelled like urine& the water wasn’t working. I tried get my money back and staff couldn’t call any managers. 3 other people that was there had similar issues! I thought I was in the twilight zone! Expedia relocated me to best western 11 mins away! This place needs to be shut down and fined! Expedia tried calling front desk while I was standing right there and the staff ignored the call right in front of my face. It was unreal! The place look like a scene from zombie apocalypse movies. Please someone shut this place down!!!!
Stayed 1 night in May 2024

2/10 Terrible

Krisi

Stayed 1 night in May 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gross/horrible!
Absolutely disgusting! When I booked it, it did not say that every single thing in the hotel was closed, including the pool. We drove an extra 30 minutes just because of the pool and how nice the place looked. The photos are like 10yrs old. This hotel is run down and so gross. Smelled horrible! The water ran brown in the bathroom, toilet barely flushed. AC rattled loud. They would not refund me and hotels.com was no help at all! Do not stay here!!!
Stayed 1 night in May 2024

8/10 Good

Samuel

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not what I expected
The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.
Stayed 1 night in Apr 2024