Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Good
by A verified traveler
Posted 13 Dec 2024
I have stayed here multiple times and I've never been disappointed.
Comment from Hotel Management
16 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
We appreciate your continued loyalty with us and can't wait to welcome you back again!
by A verified traveler
Posted 8 Dec 2024
Hot tub is not working. Also staff was wearing normal street clothes and not Holiday Inn uniforms. Walls are paper thin and we could hear the room next to us arguing until 2am. Doors are not soft close and you could hear every noise being made in the hallway. For a stay that cost $150 per night it does not justify the cost/experience ratio. It is far better than the comfort Inn nearby but still not a quality stay for the cost.
Comment from Hotel Management
13 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Sorry to see you did not enjoy your stay.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites White Haven Poconos! We hope to see you back soon.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites White Haven Poconos! We hope to see you back soon.
by A verified traveler
Posted 1 Dec 2024
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Comment from Hotel Management
8 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites White Haven Poconos! We hope to see you back soon.
by A verified traveler
Posted 29 Nov 2024
n/a
Comment from Hotel Management
8 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites White Haven Poconos! We hope to see you back soon.
by A verified traveler
Posted 28 Nov 2024
It was welcoming and room spacious
Comment from Hotel Management
6 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
We are very happy that you enjoyed your stay with us and look forward to seeing you again.
by A verified traveler
Posted 21 Nov 2024
Had a pleasant stay with my family
Comment from Hotel Management
6 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
We are glad to hear that you and your family had a nice stay and hope to see you again real soon.
by A verified traveler
Posted 19 Nov 2024
Stayed one night on our way to Jim thorpe. Didnt really use the amenities but we had a good nights rest in a very clean room.
Comment from Hotel Management
6 Dec 2024 by Anthony Murano - Front Office Manager, Hotel Management
Thanks for staying with us and we look forward to seeing you again.
