Ratings based on 983 Verified Reviews

3.0 out of 5
100% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 29 Nov 2024
The heating was broken in the room and they couldn’t shut it off this made the room so hot. they brought a fan and we slept with the window wide open as no other rooms were available but it was super uncomfortable.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2024
4 out of 5
by A verified traveler

Posted 24 Nov 2024
The staff is good and the place is really great, we just have a problem in our room. The AC doesn’t work and the toilet bowl is little bit clog. Staff and service is great. Thank you.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Mark, Thank you for taking time to share your review with us.  We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Natalie #Team6
1 out of 5
by A verified traveler

Posted 24 Nov 2024
This hotel is dirty, smells like ruined and felt unsafe.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Julie,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Maz K.#Team6
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Front desk staff was so nice and helpful.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
2 out of 5
by A verified traveler

Posted 21 Nov 2024
Motel 6 at Whitby is not clean, the bathroom has a foul odor and the room was hot so we attempted to open a/c but not working -just blower
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Theresa,Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Maz K.#Team6
3 out of 5
by A verified traveler

Posted 21 Nov 2024
Cheap but lots of odd folks around
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Martin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Not very clean, hallways smell
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Emily, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Would need some retrofit!
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Francois,Thanks for your review, we really appreciate the support. Maz K.#Team6
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Alicia,Thank you for the amazing rating!! Maz K.#Team6