Ratings based on 981 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The staff is good and the place is really great, we just have a problem in our room. The AC doesn’t work and the toilet bowl is little bit clog. Staff and service is great. Thank you.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Mark, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Natalie #Team6
by A verified traveler
Posted 24 Nov 2024
This hotel is dirty, smells like ruined and felt unsafe.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Julie,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Maz K.#Team6
by A verified traveler
Posted 24 Nov 2024
Front desk staff was so nice and helpful.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
by A verified traveler
Posted 21 Nov 2024
Motel 6 at Whitby is not clean, the bathroom has a foul odor and the room was hot so we attempted to open a/c but not working -just blower
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Theresa,Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Maz K.#Team6
by A verified traveler
Posted 21 Nov 2024
Cheap but lots of odd folks around
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Martin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 20 Nov 2024
Not very clean, hallways smell
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Emily, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A verified traveler
Posted 17 Nov 2024
Would need some retrofit!
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Francois,Thanks for your review, we really appreciate the support. Maz K.#Team6
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Alicia,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Nathan,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 10 Nov 2024
Spent 150 for a night, my room- no microwave (there is only ONE small microvave in the whole building, literally need to be line up for 20 mins if you wanna get your food heat during lunch or dinner time), no refrigerator (my friend in another room with same price did have one, if you have food need to be stored, have a plastic bag and they do have a huge ass ice maker each level so you can hand made a refrigerator);
The staff is okay, ddidnt have much interaction with him tho but he is fine.
Avoid it if you have choice, there is better hotels around with just a little higher price
Comment from Hotel Management
10 Nov 2024 by Saad Ahmad, Hotel Management
Thank you for sharing your experience. I’m sorry to hear about the inconvenience with amenities. We do offer refrigerator in some of our rooms and the price slightly differs. Your stay was based upon your preferred room.Thank you for writing to us.
