Ratings based on 113 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Dealing with the Administration whiskijack was fantastic! Everything about the property was Excellent
One thing when you leave property you need to put parking pass and gate Access card in box leaving the complex, You do not need swipe card to leave but you need to go to car get pass then walk back take pass in then back again
Way easier to drive out, go through the bus loop park for 1 minute drp off at front door
Great place! Nice hot tub off M/Bedroom
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Andrea, Hotel Management
Thanks for the great review!
by A verified traveler
Posted 30 Aug 2024
The best stay I've had so far in whistler
Comment from Hotel Management
3 Sep 2024 by Andrea, Hotel Management
Thanks for the great review!
by A verified traveler
Posted 14 Aug 2024
This is a great property located mid-point to everything. Unfortunately, it needs an update. The communication and the check-in direction are very clear.
Comment from Hotel Management
19 Aug 2024 by Andrea, Hotel Management
This year we are adding new blinds to the unit, which will help with a refresh. The bathrooms (actually more like a spa) were renovated and so were the beds and carpets - within the past 10 years.
by A verified traveler
Posted 22 Jul 2024
In the heart of Whistler Village! Two bathrooms is a plus, no need to wait or share! The only issue was there is no air conditioner in the unit, and it got HOT. Keeping the windows open at night isn’t an option as Whistler Life is just below your room window. Plus, the loud hot tub on the patio (odd, I agree) is even louder when you have the slider open. I’m sure the place is great when it’s not warm outside. It did have a peculiar odor in the stairway from the main bedroom to the living space.
Comment from Hotel Management
22 Jul 2024 by Whiski Jack Resorts, Hotel Management
Thank you for your review! We're glad you enjoyed the central location and having two bathrooms. We are quite clear about the lack of air conditioning in this unit. New blinds are being installed this summer to help with light and temperature control. In the meantime, we recommend keeping blinds and windows closed during the day and opened at night. Fans are also provided for your comfort.We appreciate your feedback and we hope to welcome you back soon!!
by A verified traveler
Posted 19 Jul 2024
Noisy
Comment from Hotel Management
20 Jul 2024 by Whiski Jack Resorts, Hotel Management
Thank you for sharing your feedback. We apologize for any inconvenience caused by the noise during your stay. Our property’s proximity to the highway and walking distance to the main village in Whistler is one of our key features, offering guests easy access to local attractions and amenities. For a quieter experience, we recommend requesting a room away from the highway on your next visit.
by A verified traveler
Posted 19 Jun 2024 on Hotels
We loved the private hot tub. Location was amazing and very central in the village. Fridge didn’t seem to be working well so did not keep our food and drinks cold. There were also no extra pillows and comforter for the pull out couch.
Comment from Hotel Management
24 Jun 2024 by Andrea, Hotel Management
Thanks for taking the time to post this review. We are happy that you had a good time. We are usually able to help with a faulty fridge, so I hope that you contacted our team as soon as you noticed the issue. We provide sheets, a blanket and pillows for the sofabed in the closet - we do not provide a duvet. Again, we are always around and can deliver pillows, extra blankets as needed.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
24 Jun 2024 by Andrea, Hotel Management
thank you for the excellent review
by A verified traveler
Posted 6 May 2024 on Hotels
Comment from Hotel Management
7 May 2024 by Andrea, Hotel Management
I'm so very sorry to hear that you did not have a good stay. I hope that you can share more details with us directly.
by A verified traveler
Posted 28 Apr 2024
Parking directions could be better to get back to hotel.
Comment from Hotel Management
7 May 2024 by Andrea, Hotel Management
Thank you for this amazing review.
