Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
It was really great and nice stay..
Comment from Hotel Management
27 Nov 2024 by Vacasa Review Team, Hotel Management
Thank you for your feedback, Sohan. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 25 Nov 2024
Great location!
Comment from Hotel Management
27 Nov 2024 by Vacasa Review Team, Hotel Management
Thank you for your feedback, Courtney. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler from Quesnel
Posted 17 Nov 2024
Had a great stay! Loved the pool! Location was convenient but not right in the hustle and bustle which was great!
Comment from Hotel Management
19 Nov 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Raielle. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 12 Nov 2024
The parking was ridiculous. You had to register your car and the app didn’t work. You couldn’t exit the locked parking garage without a long code it felt unsafe to be locked in while fooling around with a long code that I never picked. The rooms were not cleaned and the front desk told me we don’t clean your room because it is a lodge, whatever that means. The fan in the bathroom can’t be truned off so it is so loud 24/7 in an annoying “white noise” but louder all night long. Just disappointed with all those things we went to my friends hotel all the time just to avoid this place honestly
Comment from Hotel Management
12 Nov 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Niki. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
by A verified traveler
Posted 10 Nov 2024
Great location. The building is currently going through renovations in some of the units. There was no extra noise however in some of the common areas you would find piles of old items removed from the units. The unit we stayed in was perfect for what we needed on our two night stay but it definitely needs some upgrades. The tiles in the bathroom weren't placed properly, noticeable water damage in the room and stained carpets. Overall a great place to stay but an update to all units is definitely necessary.
Comment from Hotel Management
12 Nov 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Kelsey. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
by A verified traveler
Posted 23 Oct 2024
Cascade was a great spot and not far from the village. The apartment was spacious and had laundry. The balcony was small & the gym didn’t have much. Other than that, I would definitely stay here again.
Comment from Hotel Management
24 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Larissa. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Vacasa Review Team, Hotel Management
Thank you for rating your stay, Colby! We hope for the opportunity to provide you with an above-average experience in the future!
by A verified traveler
Posted 15 Oct 2024
Overall we had a great stay.
The unit is facing the pool and it’s quite noisy at times and the fireplace does not work at all.
Comment from Hotel Management
17 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, James. We are thrilled to hear that you had an overall enjoyable visit. We appreciate your comments about the noise and fireplace to address. We hope to host you again in the future!
by A verified traveler
Posted 11 Oct 2024
The furnace sounded like a train engine. Very loud. The toilet needs servicing. The fan in the washroom didn’t exhaust very well. Other than that, very comfortable and quiet and great location.
Comment from Hotel Management
17 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Hank. We are thrilled to hear that you had an overall enjoyable visit. We appreciate your comments on the furnace, toilet, and fan for our team to address. We hope to host you again in the future!
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay, Bronwyn! We hope to host you again in the future!
