Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Good hotel
Comment from Hotel Management
16 Jan 2025 by Pragya Gupta, Hotel Management
Dear Lingyun,Thank you for taking the time to share your 5-star review! We’re thrilled to hear that you had a positive experience at our hotel.Your kind words motivate our team to continue delivering exceptional service and ensuring our guests have a comfortable and enjoyable stay.We hope to have the pleasure of welcoming you back in the near future for another memorable visit.Warm regards,Pragya GuptaNight Manager
by A verified traveler
Posted 14 Jan 2025
Comfy bed, great location, pool and hot tub are the highlight.
Comment from Hotel Management
15 Jan 2025 by Celia Cheval Guest Experience Manager, Hotel Management
Dear Tyson,Thank you for your amazing review and 5/5 rating!We are thrilled to hear that you had a wonderful time with us and enjoyed our comfortable rooms, ski-in ski -out prime location, and the stunning mountain views from our pool area.Our entire Pan Pacific team looks forward to welcoming you back to Whistler soon and helping you create more memorable experiences!Warm regards,Celia C.Guest Experience Manager
by A verified traveler
Posted 7 Jan 2025
Great location
Comment from Hotel Management
8 Jan 2025 by Pragya Gupta, Hotel Management
Dear Wenjing,Thank you for sharing your feedback and for choosing to stay with us! We're delighted to hear that you enjoyed our great location—it’s one of the highlights we’re proud to offer our guests.If there’s anything we could improve to make your next stay a 5-star experience, we’d love to hear your suggestions. Your feedback helps us continue to enhance the guest experience.We hope to welcome you back to Pan Pacific Whistler for another enjoyable stay in the future!Warm regards,Pragya GuptaNight ManagerPan Pacific Whistler
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Rahul Sapra - Guest Experience Manager, Hotel Management
Dear Krysztof,Thank you for your 5/5 rating.We are glad to hear that you enjoyed your stay with us.We look forward to welcoming you again.Sincerely,Rahul SapraGuest Experience Manager
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Farida Samadzade, Hotel Management
Dear Fenella,Thank you for your amazing feedback.We are happy that you enjoyed your stay and we look forward to welcome you back again.Sincerely,Farida S.Assistant Front Office Manager
by A verified traveler
Posted 4 Jan 2025
Best place in whistler to stay!
Comment from Hotel Management
5 Jan 2025 by Farida Samadzade, Hotel Management
Dear Evan,Thank you so much for your wonderful feedback !We are delighted to know that you have enjoyed your stay and we look forward to welcoming you back again.Sincerely,Farida S.Assistant Front Office Manager
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Pragya Gupta, Hotel Management
Dear Charles,Thank you for sharing your feedback and for choosing to stay with us! We're delighted to hear that you had a positive experience overall.If there’s anything specific we could improve to make your next visit a 5-star experience, we’d love to hear your suggestions. Your insights help us continue to enhance our guest experience.We hope to welcome you back soon for an even better stay!Warm regards,Pragya GuptaNight Manager
by A verified traveler
Posted 1 Jan 2025
Housekeeping did an amazing job keeping the room clean!!
Comment from Hotel Management
2 Jan 2025 by Ruslan, Pan Pacific Whistler, Hotel Management
Dear James,Thank you for your amazing feedback! We would pass it on to our incredible housekeeping team.I hope you had a great stay with us and hope to see you again soon!Sincerely yours,
by A verified traveler
Posted 27 Dec 2024
Comfortable and friendly
Comment from Hotel Management
27 Dec 2024 by Pragya Gupta, Hotel Management
Dear Vince,Thank you for sharing your wonderful feedback! We're so glad to hear that you found our hotel comfortable and our staff friendly. It's always our goal to provide a welcoming and relaxing experience for our guests, and we're happy that we met your expectations.We hope to welcome you back soon for another great stay.Best regards,Pragya GuptaNight Manager
by A verified traveler
Posted 26 Dec 2024
Great location
Comment from Hotel Management
27 Dec 2024 by Daniel, Hotel Management
Hey Andrew,Thank you for your kind review of our hotel.We are glad you had a great experience here.We look forward to welcoming you back in the future. Kind RegardsDaniel RoweGuest Experience Manager
