Ratings based on 167 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2021
The suite was cute and a good layout, towels were very clean, linens were crisp and fresh. Furniture was nice too. But with no AC and only 4 small windows with no air flow and no screens it was very very hot and stuffy. They did bring us two more fans which made it bearable but not comfortable. Also, the dishwasher was broken so that was difficult. The whole place could use a refresh. I would t recommend for a summer stay but in winter it would probably be very cozy.
by A verified traveler
Posted 17 Mar 2021 on Hotels
Comment from Hotel Management
18 Mar 2021 by Vacasa Reviews Team, Hotel Management
Hi, Tomas! Thanks for the rating - We hope to host you again soon!
by A verified traveler
Easy access and conveniently close to everything.
Posted 10 Mar 2021 on HotelsCheck in and out was a breeze with the pleasant and helpful front desk staff. The underground parking was convenient as was the free and secure ski storage at the rental shop just off the lobby. Easy to pick-up the skis for the short walk to the gondola. Everything was clean with lots of conveniently placed sanitizers. They also have self opening doors to and from the garage which makes it convenient when you're loaded down with gear. Felt very safe during our stay.
I took off a few points for the fact that we couldn't get the room's phone or DVD player to work, and the room door wouldn't lock when we wanted to go out for dinner. I managed to fix the door lock myself but not until 20 min. after going to the front desk and eventually being told that service calls aren't possible during covid if you're already in the room. They graciously offered to upgrade us to another room but I'd fixed the door by that point. Lesson learned: During covid, do a quick check that everything works before you move in.
Minor problems aside, we recommend them as we enjoyed our stay at Glacier Lodge and would gladly do so again.
Comment from Hotel Management
16 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Norman. We are glad you enjoyed your stay and appreciate you bringing these issues to our attention. We will work with our local team to ensure these items are corrected for future guests, and we hope to have another chance to impress you!
by A verified traveler
Posted 10 Mar 2021
Comment from Hotel Management
22 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay. We hope you'll visit again in the near future!
by A verified traveler
Posted 4 Mar 2021
Pretty clean, we spent only 1 night. Cleaner than other places, if you are looking for a simple place where to sleep it’s more than ok
Comment from Hotel Management
9 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for staying with us. We are sorry we didn't knock it out of the park as we strive to give the best service possible. Thank you for your feedback and we hope to host you for a more enjoyable stay.
by A verified traveler
Posted 3 Mar 2021
Comment from Hotel Management
16 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay. We look forward to hosting you again!
by A verified traveler
Posted 24 Feb 2021 on Hotels
Comment from Hotel Management
9 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for staying with us. We hope to host you again soon
by A verified traveler
Posted 22 Feb 2021
Comment from Hotel Management
9 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for taking the time to share your review with us. We hope to host you again.
by A verified traveler
Posted 16 Feb 2021
Great location and friendly staff. Easy check in and out.
Parking stalls are very small. Noise was the biggest issue. We could hear all conversations in the hall and from our neighbors. Often woken up at night because of this.
Comment from Hotel Management
4 Mar 2021 by Vacasa Reviews Team, Hotel Management
Thank you for staying with us! We're grateful for your feedback, and we are sorry for the noise encountered during your visit. We are always willing to assist in addressing any noise complaints if we are notified. We hope to have another opportunity to host you for a truly relaxing stay.
by A verified traveler
Posted 1 Jan 2021
