Ratings based on 203 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Ok place for wheeling West Virginia
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by nikki, Hotel Management
Please reach out to us about your stay, we would gladly like to hear from you to resolve any issues we can.
by A verified traveler
Posted 27 Oct 2024
Walk distance to everything. Waterfront hall. 7 Eleven. Pretty quite town btw. People are friendly. I liked it.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Everything was fine
by A verified traveler
Posted 24 Oct 2024
Where do I begin? The good, Clean Room, nice staff, Great bathroom, wonderful location. The bad is this hotel is run down badly. The door from the parking garage to the 2nd floor didn't work at all, as the lock was broken and had to go down to the first floor to access the hotel. Also the ac was broken and the halls and room were soo hot that we had to open the window to get any air at all. The furniture in the room was old and not updated, however the bed was great. I think that the hotel needs a complete remodel from top to bottom. The outside leads you to believe the it is a new remodeled hotel, but no, it isn't. On the positive side the front desk clerk did tell us about most of the issues and gave us a break on the rate. The hotel is in a great location downtown, and with a lot of work, complete upgrade, more outlets in room, it could be the place to stay downtown, but not at the present state.
Comment from Hotel Management
27 Oct 2024 by nikki, Hotel Management
I want to thank you for your review as we are working to make it a better place to stay for our guest!
by A verified traveler
Posted 23 Oct 2024
The place was filthy. The towels had holes in them and were dirty gray looking. The heat/ac did not work. We felt afraid there were bedbugs, though we haven't found any. The entire property was very run down.
Comment from Hotel Management
27 Oct 2024 by nikki, Hotel Management
I'm sorry you had a terrible experience with our hotel, we are working to make our hotel a better place for our guest!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by nikki, Hotel Management
Did not stay at our hotel. Got a refund.
by A verified traveler
Posted 15 Oct 2024
We did not stay here We left! It was not clean or very organized they couldnt find a room key to check and see what rooms were available. I wish i could write more here because there was alot i could say!
Comment from Hotel Management
16 Oct 2024 by Asst Manager, Hotel Management
Thank you for sharing your feedback. We are deeply sorry to hear that your recent stay did not meet your expectations. The McLure is under new management, and we are actively working to improve all aspects of the guest experience. We take your concerns seriously and are already addressing issues related to this.
by A verified traveler
Posted 13 Oct 2024
Do not stay here. We left soon after checking in.. We booked a different hotel for the night.
Comment from Hotel Management
16 Oct 2024 by Asst Manager, Hotel Management
Hello Michelle. Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.
