Ratings based on 159 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Awesome
by A verified traveler
Posted 17 Nov 2024
The room was nice and roomy.
Comment from Hotel Management
19 Nov 2024 by Stacy, Hotel Management
Thank you Darla for staying with us. We hope to see you again. Please give us a call and we will take care of you.
by A verified traveler
Posted 12 Sep 2024
This facility appeared to be in the midst of a remodel or something. Pool area closed. Furniture other than the beds was dirty, old and in such disrepair that it required a cot for the 3rd client that I paid for.
Comment from Hotel Management
15 Sep 2024 by Stacy, Hotel Management
Thank you for letting know abpout your stay with us. I do hope you will stay again.
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Stacy, Hotel Management
good moring Cathiethank you for staying with us. I do hope you enjoyed your stay. Give us a call if we can be of assistance in the future.
by A verified traveler
Needs lots of work!
Posted 31 Jul 2024 on HotelsThis place is not maintained or very clean at all. Air conditioning didn’t work in first room, second room was dirty. The overall maintenance of the. Building is terrible.
Comment from Hotel Management
5 Aug 2024 by Stacy, Hotel Management
Good eveningI do apologize that your stay with us, was not up to the standards I would like for my guest to have. I do appreciate you leaving the review for me.
by A verified traveler
Posted 17 Jul 2024
Very comfortable and clean place
the room good size
And breakfast was 😊
Comment from Hotel Management
18 Jul 2024 by Stacy, Hotel Management
Good evening PablaThank you for your review. I am glad to hear you enjoyed your stay. Please do stay with us again when you are in the area.
by A verified traveler
Not worth it
Posted 16 Jul 2024 on HotelsCame in the middle of the night and front desk worker seemed to be sleeping in the back. When I gave her my name she said she couldn't check us in because she already completed night audit, mind you it was 2:30 am. She told me I was going to have to pay for a room again because I booked through a third party. There were bugs dead and alive throughout the lobby. I had to argue with her that even Though she completed her shift work early, I was still entitled to check in which she replied, giving me the options on her screen for my reservation. After several minutes, she gave me keys without saying much of anything; she never once asked for my ID or any info to confirm my reservation. Room was OK, but the pullout couch was broken and dirty.
Comment from Hotel Management
18 Jul 2024 by Stacy, Hotel Management
good eveningI do apologize for the bed. that is the reason they are not listed as sofa sleepers and just a couch. i also apologize that your reservation was a no show. our night audit is ran at 2 am and if there would of been some communication on the time you would be arriving then she could of possibly done something different.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Stacy, Hotel Management
Good moring LaDonnaThank you for staying with us. I do hope you will come again.
by A verified traveler
Posted 8 Jul 2024
This property was okay, it was out of the way with limited dining options.
Comment from Hotel Management
14 Jul 2024 by Stacy, Hotel Management
Good afternoon AshleyExcept for the limitied dining, I do hope you enjoyed your stay with us. Please give us a call if you come back this way.
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Stacy, Hotel Management
Hello AmberI do hope you had a nice visit to Wheeler. Please don't hesitate yo give us a call when your back in this area. We would like for you to stay with us again.
