Ratings based on 776 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vanvouver
Posted 24 Nov 2024
Rooms were very clean. Dining was excellent. We will definitely be back!!
Comment from Hotel Management
24 Nov 2024 by Cole, Hotel Management
Dear Robin, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Cole, Hotel Management
Dear Paul, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 17 Nov 2024
Love the Hard Rock!
Comment from Hotel Management
17 Nov 2024 by Dana, Hotel Management
Dear Cassandra, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 11 Nov 2024
Very nice rooms.
Comment from Hotel Management
11 Nov 2024 by Cole, Hotel Management
Dear Brenda, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Cole, Hotel Management
Dear Elaine, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 7 Nov 2024
Far from the city! Didn’t have a non smoking section in the casino! You have to walk thru the Smokey casino to get to the live concert venue!
The venue was great! The gift shop was awesome & staff! Rooms were nice, but the beds are really high off the floor!
Comment from Hotel Management
7 Nov 2024 by Dana, Hotel Management
Dear Michelle, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 29 Oct 2024
Easy drive from Sacramento. Clean facility and nice staff.
Comment from Hotel Management
29 Oct 2024 by Cole, Hotel Management
Dear June, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 28 Oct 2024
Pros: nice property, clean, nice ish room, nice shower, staff friendly, room convenient to main hotel lobby, close to Thunder Valley. Won $1200 there! Free gift of beach towel and tote, plenty of toiletries and free slippers.
Cons: no live poker room, hot tub was luke warm, pool wasn’t heated even a little, leak somewhere from our shower or shower above us puddle of water on floor, bed not very comfortable, pillows cheap, not enough places to eat at casino, tried canceling second night 20 mins after cut off and they wouldn’t budge, not enough TP for two nights.
Comment from Hotel Management
28 Oct 2024 by Cole, Hotel Management
Dear Sonya, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!
by A verified traveler
Posted 25 Oct 2024
The staff were fantastic and worked hard to make our stay enjoyable. The only major downside to this hotel/casino is that it is in the middle of nowhere. The only thing remotely close to it is the amphitheater, which they did have a great shuttle to get to and from during shows.
Comment from Hotel Management
25 Oct 2024 by Cole, Hotel Management
Dear William, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Dana, Hotel Management
Dear Kristina, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon
