Ratings based on 361 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Fine for my purposes.
Comment from Hotel Management
15 Nov 2024 by Mike, for management, Hotel Management
Kia oraThanks for your kind review, we look forward to seeing you again
by A verified traveler
Posted 4 Nov 2024
Close to transport and had a good restaurant.plenty of space for friends to park.
Comment from Hotel Management
11 Nov 2024 by Mike, for management, Hotel Management
Many thanks for your kind review, so pleased you enjoyed your stay
by A verified traveler
Posted 13 Oct 2024
A modest room with two single but very comfortable beds. Both mornings we were awakened early by loud music from a nearby gym. A pleasent enough stay for the price
Comment from Hotel Management
17 Oct 2024 by Mike, for management, Hotel Management
Thanks for your kind review, our battle with the Gym noise is ongoing,
by A verified traveler
Posted 6 Oct 2024
Basic but suited my needs
Comment from Hotel Management
6 Oct 2024 by Mike, for management, Hotel Management
Kia ora, many thanks for your kind review, we do try to ensure our guests are comfortable
by A verified traveler from Whangarei
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Mike, for Management, Hotel Management
Thanks very much for your kind review, we appreciate your custom and look forward to seeing you again
by A verified traveler
Posted 7 Sep 2024
Convenient and suits my needs
Comment from Hotel Management
8 Sep 2024 by Mike, Hotel Management
Thanks for your kind review, we try to please
by A verified traveler
Posted 11 Aug 2024
The area of the property is good because it's situated in the town. However, the Hotel and room is very old and shower is very bad and old. Also, you have to park your car on the street outside so not very safe at all.
Comment from Hotel Management
12 Aug 2024 by Mike for Management, Hotel Management
Sorry you didn't enjoy your stay with us. Our Hotel is 130 odd years old and our room rates reflect that. We are on a mission to upgrade all rooms and brighten up the hallways in our accommodation area, and expect to complete within the next few months. Next visit, request an upgraded room.
by A verified traveler
Posted 3 Jun 2024 on Wotif
I came back from a trip on the morning I was due to checkout to find my room left wide open and my belongings removed.
Comment from Hotel Management
9 Jun 2024 by Mike for management, Hotel Management
Our apologies from management, the maid in question was mistakenly under the impression that you had left the room because there was only one Tee shirt and a few food items left in the fridge. We have phoned and personally apologised since.
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Mike, Hotel Management
Thanks very much for your review, we take all comments seriously
by A verified traveler
Posted 22 Apr 2024 on Hotels
Nice drive to get here
Comment from Hotel Management
24 Apr 2024 by Mike, for management, Hotel Management
Many thanks for your kind review, we try hard to make our guests comfortable.
