Ratings based on 257 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from North Saanich

Posted 19 Nov 2024
An authentic historical hotel tastefully refurbished to a high standard in a good location in a very walkable town.
4 out of 5
by A verified traveler

Posted 6 Nov 2024
I only stayed overnight, staff were excellent, bar and restaurant very convenient, one issue I found was the water pressure in the shower was pretty much nonexistent
5 out of 5
by A verified traveler

Posted 24 Oct 2024
We had a wonderful time. The staff were Fantastic as was the food. Looking forward to finding a resin to come back
4 out of 5
by A verified traveler

Posted 27 Sep 2024
Lovely big room. Didn't like the fact that there was scant water pressure and very hard to wash your hair.
4 out of 5
by A verified traveler

Posted 25 Sep 2024
Nice looking room with a lovely view of the Water Tower. Besides a wee bit of an ant issue (were crawling around on the single spare bed in the room) & floor was marked/ stained from previous guest, was clean, tidy and quiet. Got a great nights sleep. Great atmosphere in the restaurant, nice food, the staff were fabulous & gave great service.
5 out of 5
by A verified traveler

Posted 18 Aug 2024
The food downstairs was exceptional. There was a lot of noise outside and inside on occasion but I personally find that comforting. The old style of the building was a nice change of scene and I generally had a good time. Thanks
5 out of 5
by A verified traveler

Posted 30 Jul 2024
Wonderful staff, friendly and helpful. Great location and central to things to do. Room was warm and inviting when we arrived. Great advice provided by staff. Would highly recommend.
4 out of 5
by A verified traveler

Posted 25 Jun 2024
The property was okay for a one night stay and was centrally located in Whanganui.
2 out of 5
by A verified traveler

Posted 23 Jun 2024
Very dated, beds very uncomfortable.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Upon arrival, the check in process was seamless, and the young lady was friendly. The restaurant staff was attentive and nice to talk with. The room was large, clean and well equipped. The air conditioning was a nice addition to maintain the temperature. I would certainly return on another trip.