Ratings based on 944 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Lilly was amazing at check in. She gave us some history on this amazing property that is over 130 yrs old. Absolutely stunning. Easy walk to the boardwalk and wharf areas. This was an unbelievable find for lodging and we now have a permanent option when visiting Santa Cruz or nearby areas.
by A verified traveler
Posted 16 Nov 2024
It is located along the riverwalk area, beautiful view from room. Checkin easy and we were given option of another room due to construction noise near original room. Much appreciated. We went to a Warriors game which was within walking distance. Boardwalk is also within walking distance. Only issue was we could not find remote to fireplace or any indication of how else to operate it. Room was a little chilly. Would definitely stay again.
Comment from Hotel Management
19 Nov 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler from SIOUX FALLS
Posted 14 Nov 2024
Lovely!
Comment from Hotel Management
19 Nov 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
12 Nov 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 3 Nov 2024
The property is beautiful and the building is fantastic.
Comment from Hotel Management
6 Nov 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
6 Nov 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
23 Oct 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 14 Oct 2024
The bed was really uncomfortable and cleanliness left something to be desired. Parking situation was horrible.
Comment from Hotel Management
23 Oct 2024 by FRONT DESK, Hotel Management
We're sorry for any of the inconvenience that you had faced while staying with us. We will do our best. Thank you for bringing this to our attention.
by A verified traveler
Posted 11 Oct 2024
The property is a gorgeous old Victorian. However, if you are staying in the converted attic rooms, you should be short and small. Very tight, but cute quarters. Amazing view in both directions.
Comment from Hotel Management
23 Oct 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 10 Oct 2024
Charming historic property at a reasonable price!
Comment from Hotel Management
23 Oct 2024 by FRONT DESK, Hotel Management
Thank you for your review! We appreciate your feedback!
