Ratings based on 48 Verified Reviews
2.7 Room cleanliness
2.8 Service & staff
2.1 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 13 Dec 2024
Comfortable rooms
by A verified traveler
Posted 11 Dec 2024
Staff are efficient (Ali)
by A verified traveler
Posted 8 Dec 2024
I tried to cancel my reservation due to the storm which bought a risk to life in the area. The staff and the manager did not see this as a reasonable excuse for cancelling a reservation despite the dangerous weather right outside their door. A bit of common sense would go along way in training their staff.
And to receive a phonecall after midnight asking if i had checked in okay despite me telling them on the phone earlier in the day that i will not be coming. Very unprofessional
by A verified traveler
Posted 8 Dec 2024
All very good
by A verified traveler
Posted 17 Nov 2024
The receptionist was lovely and polite.The room was clean and adequate. The only issue I had was even though the heating was on it was still cold in the room .
by A verified traveler
Posted 10 Nov 2024
Stay away from this dump, i walked into my room, light hanging of wall (wires exposed), yale lock fell of in my hand, balcony doors dont lock, dirty floor, dirty shower. (I got all the proof) Its a joke really. I didnt even stay there. I got a premier inn instead!
by A verified traveler from Weston-super-Mare
Posted 29 Oct 2024
by A verified traveler
Posted 23 Oct 2024
