Ratings based on 985 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Clean
Comment from Hotel Management
25 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Goutham,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 23 Nov 2024
I enjoyed it. Simple.
Comment from Hotel Management
24 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Michael,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Kyle, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 17 Nov 2024
Great property and staff.
Comment from Hotel Management
17 Nov 2024 by Best Western Oakbrook Inn , Hotel Management
Dear Raphael,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 17 Nov 2024
We really enjoy this hotel! The staff were especially nice, the rooms and hallways smell really good and clean, the room itself is clean and pleasant, and the water pressure and temperature is absolutely immaculate. We love it so much, my mom plans to stay here on all of her future Chicago trips. 11/10!!
Comment from Hotel Management
17 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Alexis,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 16 Nov 2024
It was quite but some stuff in the rooms need updated.
Comment from Hotel Management
17 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Ashley,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler from San Pablo
Posted 7 Nov 2024
Great. Very reasonable price. Nice breakfast.
Comment from Hotel Management
8 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Nasim,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Bestwestern Oakbrook Inn, Hotel Management
Dear Mike,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 1 Nov 2024
entrance sign is easily missed. room was great except the adjoining room door.
Comment from Hotel Management
1 Nov 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Daniel,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler from Saugatuck
Posted 30 Oct 2024
A little out of the way but great breakfast!
Comment from Hotel Management
31 Oct 2024 by Best Western Oakbrook Inn, Hotel Management
Dear Patricia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
