Ratings based on 864 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
I liked La Quinta in westlake as it was a reasonably priced stay at a close location to several of the casinos in the area. The rooms were clean and had flexible check in timing which was ideal since we were traveling in from out of town. The rooms themselves were well ventilated and functional with a in room microwave and fridge. The complementary breakfast was a plus. For the price, location and convenience I would definitely stay here again.
by A verified traveler from Richmond
Posted 4 Nov 2024
My room had a small to it , and the bathroom was a little dirty. But because I bring my Lysol spray and Clorox cleaner everywhere I go. I did it myself. No use of calling the front desk I mean it is what it is. All they do is move it to another room or make up for something. I just need to sleep because I had just lost my brother. I was extremely emotionally tired but probably not stay again. Are usually stay at the Mulberry Inn, but they were extremely full.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 18 Oct 2024
The breakfast was ok. There was trouble with the elevator during the morning. I reserved a mobility accessible room with double beds and when I got there I was told they did not have any available. As a result my grandmother with bad back and knees could not shower and had to struggle to get off the toilet. In addition, we were on the 3rd floor so the elevator acting up was worrisome. If the tech had not gotten it running we would have had to call the fire department to get her down stairs.
by A verified traveler from Bay Saint Louis
Posted 17 Oct 2024
it's a hotel, no water so you must buy plastic water bottles to make coffee or tea.
by A verified traveler
Posted 16 Oct 2024
I’ve stayed here several times and really haven’t had issues. This time…1) my in-room phone did not work and there was no offer to have it repaired, 2) I figured out my phone didn’t work when I tried to call the front desk, 3) I tried calling the front desk because there were no towels in the bathroom and 4) the bathroom floor was sticky. I always wear slippers in a hotel room. My slippers would stick to the bathroom floor!
by A verified traveler
Posted 16 Oct 2024
I’ve stayed here several times and really haven’t had issues. This time…1) my in-room phone did not work and there was no offer to have it repaired, 2) I figured out my phone didn’t work when I tried to call the front desk, 3) I tried calling the front desk because there were no towels in the bathroom and 4) the bathroom floor was sticky. I always wear slippers in a hotel room. My slippers would stick to the bathroom floor!
by A verified traveler
Posted 13 Oct 2024
The fotos don’t match the actual property. Very understaffed. Dirty bedsheets. Hairs in the bathroom. The outside, by the pool was awful. There were cockroaches and is was a mess. Bad coffee en limited breakfast. For this amount of money i expected more..
by A verified traveler
Posted 3 Oct 2024
Close to the Horseshoe casino
by A verified traveler
Posted 1 Oct 2024
Well maintained and excellent customer service.
