Ratings based on 681 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not usual standards
Posted 22 Apr 2023 on HotelsWelcoming and very comfortable. Had booked into Westhill but were transferred to Airport. Very quiet which was unexpected being so close to the airport. Usual good breakfast. Noticed tables were not wiped down which was always done in other Hamptons we've stayed in, also no daily newspapers. Very little around but an excellent carvery/eatery 5 minutes walk away. Rooms only serviced every 3 days but this was not a problem for us. Our problem was parking as offshire workers leave their cars when flying out to rigs. We came back one evening and no spaces in car park. A staff member moved her car to let us have her space. The following night we had to park on their grass. We felt we could not go out in the car during the day in case we could not get our space back. It was very tying and very inconvenient. The staff were understanding and helpful wirh this issue but really not suitable for us.
by A verified traveler
Posted 11 Apr 2023
My stay was amazing but the only downside was the 2 rude girls at the reception desk on my first night. All the rest of the staff were so helpful and freindly, just the 2 on first night
by A verified traveler
Posted 28 Mar 2023 on Ebookers
by A verified traveler
Posted 27 Mar 2023 on Hotels
The room was very clean and looked amazing and the bed was so firm
Altho the bed was very noisy during our night time activities and squeaked a lot and was my first time going beyond a Premier Inn or Travelodge and I wasn’t expecting that from a Hilton if I’m honest but overall stay was good and breakfast was excellent
by A verified traveler
Posted 19 Mar 2023 on Hotels
Comment from Hotel Management
20 Mar 2023 by Zoe, Hotel Management
Dear Neil,Thank you so much for taking the time to review your recent stay at the Hampton by Hilton Westhill. We are so glad to hear you had a pleasant stay with us and we really appreciate your feedback. We hope for the chance to welcome you back soon.Kind regards,Zoe FraserGSA
by A verified traveler
One night stay
Posted 13 Mar 2023 on HotelsOne night stay, no problems. Would return.
Comment from Hotel Management
13 Mar 2023 by Zoe, Hotel Management
Dear Alexander,Thank you so much for taking the time to review your recent stay with us at the Hampton by Hilton Westhill. We really appreciate your feedback! We hope for the chance to welcome you back soon.Kind regards,Zoe FraserGSA
by A verified traveler
Posted 9 Mar 2023 on Hotels
Room was great clean and spacious
Good offering was really poor with evening meal options very limited
Breakfast great
Comment from Hotel Management
11 Mar 2023 by Zoe, Hotel Management
Dear Craig,Thank you for taking the time to review your stay at the Hampton by Hilton Westhill. We really appreciate your feedback. I have passed your comments regarding your morning and evening meals on to the relevant department. If you would like to discuss these matters further, please do not hesitate to get in contact. We hope for the chance to welcome you back soon.Kind regards,Zoe Fraser
by A verified traveler
Reasonable value and good standards
Posted 7 Mar 2023 on HotelsComment from Hotel Management
11 Mar 2023 by Zoe, Hotel Management
Dear Lynn,Thank you so much for taking the time to review your recent stay at the Hampton by Hilton Westhill - we really appreciate all your feedback. We are glad to hear you had a pleasant stay with us and hope for the chance to welcome you back soon.Kind regards,Zoe FraserGSA
by A verified traveler
Posted 4 Mar 2023 on Hotels
Can not fault my stay lovely staff very clean hotel and breakfast was lovely very good value for money
Comment from Hotel Management
5 Mar 2023 by Zoe, Hotel Management
Dear Kelly,Thank you so much for taking the time to review your recent stay with us at the Hampton By Hilton Westhill. We are very pleased to hear you had a pleasant stay and hope for the chance to welcome you back soon.Kind regards,Zoe FraserGSA
by A verified traveler
Posted 24 Feb 2023 on Hotels
Staff, Hotel, room, gym were all brilliant.
Food on the other hand was not so good. Burgers were tasteless, bun was soft in the middle and hard on the outside.
Breakfast, eggs and coffee were disgusting. Went and got a mcdonalds.
Comment from Hotel Management
28 Feb 2023 by Zoe, Hotel Management
Dear "Anonymous",Thank you so much for taking the time to review your recent stay with us at the Hampton by Hilton Westhill. I have passed your comments regarding your dining experience on to the relevant department. If you would like to discuss this or any issues with your recent stay further, please do not hesitate to get in contact. We hope for the chance to welcome you back soon.Kind regards,Zoe FraserGSA
