Hotels with Balcony in Western Massachusetts, Massachusetts

" The friendliness and excellent service received from the staff. While we stayed at the Yankee, we expected a delivery from UPS and the staff at the registration ensured that we would be informed as soon as it arrived at the Yankee. There was a delay from UPS and it caused us some stress. The Yankee staff made sure we were kept informed of the delivery. Their concern was greatly appreciated. Thank you."

"We could use the pool and other amenities available prior to our room being available. It was great to sit outside have dinner whilst listening to live music."