Ratings based on 171 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
25 Nov 2024 by -Komal D. Mansion Concierge., Hotel Management
Greetings of the day Ms.Ashwini! Thank you so much for your kind review! We’re delighted to hear you enjoyed a peaceful stay in the heart of the city. Providing a relaxing and quiet environment for our guests is one of our top priorities, and it’s wonderful to know we met your expectations. We hope to welcome you back soon for another great stay! When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always!
by A verified traveler
Posted 14 Nov 2024
Great, quiet stay in the heart of the city
Comment from Hotel Management
14 Nov 2024 by AS, Hotel Management
Greetings of the day Aviv! Thank you so much for your kind review! We’re delighted to hear you enjoyed a peaceful stay in the heart of the city. Providing a relaxing and quiet environment for our guests is one of our top priorities, and it’s wonderful to know we met your expectations. We hope to welcome you back soon for another great stay! When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by AS, Hotel Management
Greetings of the day Benjamin! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 26 Oct 2024
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Comment from Hotel Management
12 Nov 2024 by AS, Hotel Management
Greetings of the day Ronan! Thank you for sharing your feedback with us! We're pleased to hear you enjoyed our espresso coffee at breakfast and appreciated our bakery selection. We understand your sentiment about not having hot breakfast service; as a boutique hotel the Pandemic has impacted us significantly. We certainly hope to go back to our full amenities when the time is right. We are always growing and evolving, so your comments are deeply appreciated, Thank you! We would love and be honored to welcoming you back in the future when our restaurant and bar are open for service, so we can reverse this experience and improve it to full satisfaction. Always at your service! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 4 Oct 2024
Very classy
Comment from Hotel Management
7 Oct 2024 by AS, Hotel Management
Greetings of the day Anton! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler from Monroe
Posted 7 Sep 2024
Old-house fanatics like us will take any opportunity to stay in homes turned hotels like this one. It is very cozy and welcoming despite ornate details at every turn. The staff and concierge team made us feel at home and were a great help coordinating special parts of our first visit to SF. A critical eye would find a few faults in the small details where properties go from good to excellent. During our stay we were often the only guests to be seen or heard, and the absence of bar service or their former in-house restaurant were small letdowns. Some elements of room prep are quirky for frequent travelers. None of that is a problem nor should it dissuade someone from staying. It’s in a safe area of downtown SF and close to anything worth seeing.
Comment from Hotel Management
9 Sep 2024 by AS, Hotel Management
Greetings of the day Tadd! Thank you for choosing to stay with us and for taking the time to share your thoughtful review. We are delighted to hear that, as fellow old-house enthusiasts, you enjoyed the charm and unique character of our historic Mansion. It’s wonderful to know that our staff and concierge team made you feel at home and helped coordinate special elements of your first visit to San Francisco. We truly value your feedback about the small details that differentiate a good stay from an excellent one. We understand your sentiment about not having bar and food service; as a boutique hotel the Pandemic has impacted us significantly. We certainly hope to go back to our full amenities when the time is right. We are always growing and evolving, so your comments are deeply appreciated, Thank you! We would love and be honored to welcoming you back in the future when our restaurant and bar are open for service, so we can reverse this experience and improve it to full satisfaction. It's great to hear that you found the area to be safe and conveniently located, and we hope that overall, your stay left you with fond memories of both our hotel and the city. Always at your service! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by AS, Hotel Management
Greetings of the day Rick! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 30 Aug 2024
It is one of the most beautiful properties I have been in. The renovation is beautiful.
Comment from Hotel Management
30 Aug 2024 by AS, Hotel Management
Greetings of the day Irma! Thank you for your kind words and for taking the time to share your experience! We are thrilled to hear that you found our Victorian Mansion to be one of the most beautiful you've visited. It was our goal to maintain the charm of the original design while bringing in modern touches, so your appreciation of the renovation means a lot to us. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by AS, Hotel Management
Greetings of the day Joseph! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by AS, Hotel Management
Greetings of the day! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge
