Ratings based on 3,365 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from Victorville
Posted 23 Nov 2024
I was worried when I saw it was rated 8.6. It is a great hotel with great staff. Convenient to the airport
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Joseph, Hotel Management
Thank you, Nancy! We're glad you enjoyed your stay.
by A verified traveler
Posted 20 Nov 2024
There was an intermittent clicking sound all night that woke me up several times. I complained in the morning and they said "oh, it's probably a low battery alert on the smoke detector".
Comment from Hotel Management
21 Nov 2024 by Joseph, Hotel Management
Dear Debra,We apologize that your stay was disrupted by the intermittent clicking sound. It's unfortunate that the issue wasn't resolved promptly. We appreciate you bringing this to our attention.We take guest feedback seriously and will investigate this matter to prevent similar occurrences in the future. Your feedback will help us improve our services.We hope you'll give us another chance to provide you with a more comfortable stay.
by A verified traveler
Posted 20 Nov 2024
Nice staff and clean property. The rooms smell nice.
Comment from Hotel Management
20 Nov 2024 by Joseph, Hotel Management
Thank you, Jacqueline! We're thrilled to hear that you enjoyed your stay and appreciated our staff and clean rooms. We hope to see you again soon.
by A verified traveler
Posted 19 Nov 2024
Great
Comment from Hotel Management
19 Nov 2024 by Joseph, Hotel Management
Dennis,Thank you for the 5-star rating! We're so glad you enjoyed your stay.We hope to see you again soon.
by A verified traveler
Posted 19 Nov 2024
Good hotel for transit passengers in LAX airport
Comment from Hotel Management
19 Nov 2024 by Joseph, Hotel Management
Thank you for your review. We're glad to hear our hotel was convenient for your transit needs at LAX.
by A verified traveler
Posted 19 Nov 2024
Awesome
Comment from Hotel Management
19 Nov 2024 by Joseph, Hotel Management
We're so happy to hear you had an awesome stay! Thank you for the 5-star rating.
by A verified traveler
Posted 18 Nov 2024
Front desk staff was amazing.
Comment from Hotel Management
18 Nov 2024 by Joseph, Hotel Management
Thank you for your kind words, Maria! We're glad you had a positive experience with our front desk staff. We hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Great location But the rooms were not as clean as they should be
Comment from Hotel Management
18 Nov 2024 by Joseph, Hotel Management
Thank you for your feedback, Dean. We appreciate you highlighting the great location. We apologize that the cleanliness of your room did not meet your expectations. We take this seriously and will investigate the matter. We hope you'll consider staying with us again in the future.
