Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
When I arrived to the hotel to check in, my reservation was no where to be found. The front quickly got it resolved and I was put in a room. Breakfast was great and the room was perfect!
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Kaitlyn, it’s wonderful to hear you had a great time at H Hotel Los Angeles, Curio Collection by Hilton. The team is glad you enjoyed the breakfast and that your accommodations suited your needs. Your kind words will surely be appreciated by the colleagues who helped resolve the initial hiccup. We look forward to welcoming you back in the future!
by A verified traveler
Posted 15 Nov 2024
This was a very nice place to stay. Because of the innovative key system, we felt extremely safe. The rooms were large and very clean. The bathroom was attractive and well stocked. The only downside was the hours the bar and restaurant were closed. We had to go to the Hyatt next door to use theirs in the afternoon, after arriving from an overnight flight.
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Dan, thank you for staying with us at H Hotel Los Angeles, Curio Collection by Hilton. We’re pleased that you found our key system to enhance your sense of security and appreciated the spacious and immaculate rooms. While the limited dining hours posed a slight inconvenience, we hope the other aspects of your stay made up for it. We're looking forward to welcoming you back on your next visit.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Andrew, Hotel Management
Thank you for the rating you have to provided Mir. We can't wait to welcome you back in the near future!
by A verified traveler
Posted 12 Nov 2024
The stay was great however when going to the resturant part of the hotel the bar staff were not friendly wouldn't acknowledge us or offer any assistance. Outside of that it was a good stay.
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Tera, we are thrilled you enjoyed your stay at H Hotel Los Angeles, Curio Collection by Hilton. Although we're pleased to hear you had a good stay overall, we will share your comments about your experience in the dining area with the relevant team to enhance future visits. We’re looking forward to welcoming you back soon.
by A verified traveler
Posted 12 Nov 2024
Enjoyed my stay!
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Jose-David, we are thrilled you enjoyed your stay at H Hotel Los Angeles, Curio Collection by Hilton. We look forward to welcoming you back soon!
by A verified traveler from lancaster
Posted 12 Nov 2024
Nice refurbished older building. They charged me $13.59 for 3 or 4 K-Cups , 1 small Paper Cup with no lid. The small bottles of water had prices marked so I avoided those. The Coffee’s did not. Almost $200 a night and they cheap out on the K-cups. Wow.
Comment from Hotel Management
12 Nov 2024 by Andrew, Hotel Management
Hello Hugh, thank you for the feedback you have provided. The 13.59 is the LA workers protection fee that is collected upon check-in to the hotel and is stated in all of the hotel's outlets. The amenities in the room such as the coffee is complimentary to the guest. Water is available for Hilton Honors guests Silver and above. We thank you stay with the H Hotel Curio LAX, and we look forward to your next visit.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Shoya, thank you for taking the time to rate your experience. Your feedback is important, and we would appreciate any additional comments you might have to help us enhance future stays.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Gerard, thank you for staying with us at H Hotel Los Angeles, Curio Collection by Hilton. We’re thrilled to see you had a positive experience and hope to welcome you back soon.
by A verified traveler
Posted 2 Nov 2024
Great
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Jessica, thank you for staying with us at H Hotel Los Angeles, Curio Collection by Hilton. We are thrilled to hear you had a great experience.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
We appreciate you taking the time to share your feedback, Delores.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
