Ratings based on 995 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Oct 2024
The property needs better renovation. From check in, unfortunately there was a wait as there was just one person on the front desk and about 4 customer in line. Overall, the property is kept clean but desk chair in room had torn arm rest and 2 oil or white color stains on the bedsheet for one of the queen bed. There were few trucks parked in the entrance and low street lights but over all felt safe as its close to market. I was satisfied with the stay but maybe in coming future the rooms can benefit from makeover.
Comment from Hotel Management
23 Oct 2024 by Marlene, GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
by A verified traveler

Posted 28 Sep 2024
it was between walking distance to restaurants and shops, also very close to the west gate of the park.
Comment from Hotel Management
1 Oct 2024 by Marlene, GM, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your business and the feedback.
4 out of 5
by A verified traveler

Posted 28 Sep 2024
Close to Yellowstone but, at $300 plus a day, shockingly expensive.
Comment from Hotel Management
1 Oct 2024 by Marlene, GM, Hotel Management
Thank you for you feedback. Unfortunately, due to the location the pricing is standard for the area. We hope you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Pleasant staff. Clean facility. Wonderful complimentary breakfast.
Comment from Hotel Management
25 Sep 2024 by Marlene, GM, Hotel Management
We are glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you again.
3 out of 5
by A verified traveler

Posted 19 Sep 2024
Nothing wrong with this motel. Quiet, decent breakfast, friendly staff. Unfortunately, the walkable restaurants were full, with long wait times. Even the local Subway sandwich shop greeting was “we are out of cheese”.
Comment from Hotel Management
25 Sep 2024 by Marlene, GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
by A verified traveler

Posted 17 Sep 2024
close to the entrance to yellowstone park
Comment from Hotel Management
17 Sep 2024 by Marlene, GM, Hotel Management
Thank you so much for staying with us! We appreciate your review. We hope you enjoyed your time in Yellowstone.
4 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
The hotel was good with a nice big room that was extremely spacious. However, the bathroom was very small. The sink was outside in the room and separate to the toilet and bathroom. This was inconvenient. The room was clean and the microwave and fridge facilities were very good. The room needs to refurbished and modernised.
Comment from Hotel Management
19 Aug 2024 by Marlene, GM, Hotel Management
Thank you for staying with us and for taking the time to leave a review! We really appreciate your feedback.
5 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Marlene, GM, Hotel Management
Thank you for staying with us and for taking the time to leave a rating! We really appreciate your business.
3 out of 5
by A verified traveler

Posted 12 Aug 2024
Non
Comment from Hotel Management
13 Aug 2024 by Marlene, GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
by A verified traveler from Altamonte springs

Posted 5 Aug 2024
good
Comment from Hotel Management
6 Aug 2024 by Marlene, GM, Hotel Management
Thank you for staying with us and for taking the time to leave a review! We really appreciate your business.