Ratings based on 896 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Very bare bones hotel. If you’re just there to sleep for a few hours and nothing else it’s fine.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear William,Thank you for your feedback. We appreciate your feedback and are glad our hotel met your basic needs for a short stay. We strive to provide a comfortable environment for all our guests and hope to enhance our offerings in the future. We look forward to welcoming you back.Sincerely, Hotel Manager
by A verified traveler from West Palm Beach
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Gine,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Had mold in the 4 rooms we paid for . The people who worked there was EXTREMELY rude. Threatened to get me removed due to me speaking my concerns especially with a 7month and a 6 year old. NEVER NEVER EVERRRR GO TO THIS ESTABLISHMENT!!!!!
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Megan,Thank you for sharing your feedback regarding your recent stay. We're truly sorry to hear about the issues you faced with mould and the service you received. Your concerns about your family's comfort and safety are valid, and we sincerely apologize for not meeting your expectations. We are committed to addressing these matters to ensure a better experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Expedia advertises this property as a hotel when in reality is just a Motel.. I feel very unsecured and the building is in poor condition
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We're glad you brought this to our attention, as we strive to accurately represent our property to our guests. We're sorry to hear that you felt unsafe and found the building in poor condition. Your concerns are important to us, and we will address them to enhance the guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
It’s average
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear William,Thank you for your feedback. We appreciate your honest assessment and will continue to strive for improvement in our services and accommodations. We hope to have the opportunity to enhance your experience during your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Manager, Hotel Management
Dear Barbara,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
The decor was good,deliberate 60s/70s vibe which was fun. There were laundry facilities available and the breakfast was good.
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Stephen,We appreciate your feedback and are thrilled to hear that you enjoyed the fun 60s/70s decor! It's great to know you found the breakfast satisfying and made use of our laundry facilities. We strive to create a comfortable and enjoyable experience for all our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Oct 2024
Ac on
Comment from Hotel Management
17 Oct 2024 by Hotel Manager, Hotel Management
Dear Diego,Thank you for your feedback regarding the air conditioning. We want to ensure all our guests are comfortable during their stay. If you experience any issues, please let us know so we can address them promptly. We hope to welcome you back soon!Sincerely, Hotel Manager
