Ratings based on 387 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from NEW YORK
Posted 21 Nov 2024
Nice convenient location, nice and clean property.
by A verified traveler
Posted 18 Nov 2024
It was clean, comfortable and staff were pleasant.
by A verified traveler
Posted 17 Nov 2024
Very Clean. Smells nice! Staff are very helpful and friendly with the exception of the person that worked after midnight. She was very unwelcoming.
Otherwise, all about this place is excellent! The location—unbeatable.
by A verified traveler
Posted 10 Nov 2024
For starters when we arrived early the front desk guy was very mean. We ask if we can check in early and his response was rude. They express how check in is 3. And we received a text at 5pm that our room was ready. Shame on them. And then we ask for a late check out to be told no. I will not be staying here. And the final is i only book this hotel because it said breakfast included. To find out its not!!!!
Comment from Hotel Management
11 Nov 2024 by Seth Zenitz - General Manager, Hotel Management
Good Afternoon Geraldine, This was a very busy weekend that you stayed with us with numerous shows and events in the area. We can only allow so many late check outs before it slows the process of getting the rooms ready for incoming guests. As we were sold out the evening prior to your arrival, early check-in was not possible. My sincerest apologies that we fell short of your expectations. Wishing you safe travels in the future!
by A verified traveler
Posted 31 Oct 2024
Terrific property. Modern. Clean. Friendly staff.
Comment from Hotel Management
11 Nov 2024 by Seth Zenitz - General Manager, Hotel Management
Dear Liane, Thank you for your wonderful comments. I will be certain to share this with my staff. I hope you enjoyed the area and hope to see you back again soon!
by A verified traveler
Posted 29 Oct 2024
I enjoyed everything about my stay the check girls were unbelievable. They were so kind and informative. Everyone deserves a raise.
Comment from Hotel Management
29 Oct 2024 by Seth Zenitz - General Manager, Hotel Management
Dear Beth, Thank you for the great comments! I did share your comment with our Guest Service Team and they LOVE your comment about a raise!! Wishing you safe travels in the future!!
by A verified traveler
Posted 28 Oct 2024
Great facility with great employees
Comment from Hotel Management
29 Oct 2024 by Seth Zenitz - General Manager, Hotel Management
Dear Mensur, Thanks for your great comments, I'm really glad that you enjoyed your stay! Hopefully we will see you again soon. Stay well and safe travels.
by A verified traveler
Posted 27 Oct 2024
Our room was by an exit with people constantly coming in or leaving. Maybe slept two hours, tops.
Comment from Hotel Management
29 Oct 2024 by Seth Zenitz - General Manager, Hotel Management
Dear James, Thanks for letting me know how your stay was. I would like to sincerely apologize for the location of your room. When you arrive at your room, if there is anything that you find to be not to your liking, please let us know right away so we can resolve issues like this immediately. I appreciate your patronage and wish you safe travels in the future.
by A verified traveler
Posted 21 Oct 2024
Wonderful property! The room was amazing, the staff was friendly, no complaints!
Comment from Hotel Management
11 Nov 2024 by Seth Zenitz - General Manager, Hotel Management
Dear Shelby, I greatly appreciate your wonderful comments regarding your recent stay with us. I'm so pleased that you enjoyed the hotel. Hope to see you again soon, wishing you safe travels in the future!
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Seth Zenitz - General Manager, Hotel Management
Dear Ekene, Thanks for the great review! Im so pleased that you enjoyed your stay. Hope to see you again soon!
