Ratings based on 971 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 24 Dec 2024
very quiet, beautiful place
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Jp, Hotel Management
we appreciate your feedback and would love to know how we could have made your experience a 5 star experience.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Not a great experience, would not stay here again. Must have been placed in the "oh you booked through Expedia room"
Room was not clean, dust in all the "lazy cleaner" places. Back of TV is covered in dust (it's right in your face when you walk in the door), dusty lamps, 1/2" of dust on the fan, dusty fridge and shelves. Found hair on nightstand and bathroom sink. We own a cleaning service, this is not pro cleaning. Feels dirty. Someone else's trash under bathroom cabinet, cabinet faces are filthy, but what really put me over the edge was brushing my teeth and realizing the faucet was covered in toxic sludge. Photo attached.
TV remote didn't work, changed batteries to no avail.
Zero sleep.
Everything in this room has an led light on it, door has no seal which pours in all hall light, courtyard circus lights blaze through the glass door (ineffective blackout curtains) and were on until 10:40pm. Glass doors let cold air flow in (pretty bad). Another one of those rice paper thin walls places.. can hear EVERYTHING through the walls (everything), doors closing shakes the whole room (why is this a thing?) construction work above us until after 7pm
Bedding washed in toxic chemical perfume "soap" , Coffee machine barely functions, Fridge compressor sound was ridiculous and had to be unplugged. Comically small room. We live here in Sedona, needed to stay here the night.. we hate airbnb and wouldn't stay in one because it ruined the town.. I'm now reconsidering.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 2 Nov 2024
We stayed at the cathedral house, it was the perfect place for our honeymoon!
by A verified traveler from Evanston
Posted 30 Oct 2024
