Ratings based on 980 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Good experience
by A verified traveler
Posted 1 Jan 2025
Excellent service and nice room. Parking was excellent
by A verified traveler
Posted 15 Dec 2024
Michael was so kind and helpful. We enjoyed our stay immensely.
Comment from Hotel Management
17 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Jasmin,Thank you for your kind words! We're delighted that Michael made such a positive impression and that you enjoyed your stay with us. We’ll surely pass along your compliments to him—it will make his day.It was our pleasure to host you, and we hope to welcome you back for another wonderful experience soon!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 5 Dec 2024
Beautiful place to stay and enjoy the climate and surroundings.
Comment from Hotel Management
7 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Omar,Thank you for your kind words! We're delighted you enjoyed your stay and the beautiful surroundings. It's wonderful to know that our location contributed to a memorable experience.We hope to welcome you back for another relaxing visit soon!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 4 Dec 2024
Clean rooms, convenient location close to the trails/shopping mall. Breakfast is ok but limited hot food variety. Shower water is not hot enough.
Comment from Hotel Management
5 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Haihong,Thank you for sharing your feedback. We're glad you enjoyed our clean rooms and convenient location near the trails and shopping mall. We appreciate your comments about the breakfast variety and the shower water temperature, and we'll review these areas to enhance our guests' experience. We hope to welcome you back for an even better stay in the future!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Stephen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 2 Dec 2024
Everything was perfect!
Comment from Hotel Management
4 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Donoban,Thank you for your excellent feedback! We're thrilled to hear that everything was perfect during your stay. Your satisfaction means the world to us, and we can't wait to welcome you back for another flawless experience.Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 1 Dec 2024
David was amazing! The perfect start to our trip was checking in with David :) would stay again!
Comment from Hotel Management
3 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Gloria,Thank you so much for your kind words! We are thrilled to hear that David made such a positive impression on you and helped start your trip on the right note. We will be sure to share your feedback with him.We look forward to welcoming you back for another great stay!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 28 Nov 2024
Great location. Friendly staff. Clean.
Comment from Hotel Management
2 Dec 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Nancy,Thank you for sharing your experience! We're delighted you enjoyed our great location, friendly staff, and clean accommodations.We hope to have the pleasure of welcoming you back for another excellent stay in the future!Thank You,Arroyo Pinion Hotel Management
by A verified traveler
Posted 26 Nov 2024
Awesome property and excellent staff! Vishal and all staff were very welcoming.
Comment from Hotel Management
28 Nov 2024 by Arroyo Pinion Hotel Management, Hotel Management
Dear Purna,Thank you for your excellent feedback! We’re thrilled you had an enjoyable stay and found our property to your liking. Vishal and the entire team will be delighted to know that their efforts positively impacted your visit.Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back for another fantastic stay!Thank You,Arroyo Pinion Hotel Management
